Otterbein at Portage Valley offers three levels of residency—Independent Living, Assisted Living, and Memory Care—allowing residents to step into the amount of support that fits their needs and remain on campus if those needs change. The community is equipped to manage wandering behaviors morning or evening, elopement risk, residents who are up all night, wound care, oxygen therapy, special diets, and all forms of diabetic management, including oral medications, injections, and sliding-scale insulin. Staff members are trained to work with advanced dementia, so families do not have to look elsewhere as a loved one’s cognitive condition progresses.
Clinical oversight is built into the daily routine. A registered nurse or licensed practical nurse is on-site around the clock, backed by a full night-shift team that stays awake, conducts regular rounds, and responds to pull-cord or PERS alerts. Background-checked staff monitor door alarms and provide 24-hour security. On-site podiatry visits reduce the need for outside appointments, and caregivers can deliver full assistance with bathing, dressing, eating, and toileting. Transfers are handled according to individual ability, from standby supervision to one- or two-person transfers, and residents using walkers or wheelchairs receive the appropriate level of help. An activity director coordinates programming designed to fit each care level, including cognitive stimulation for Memory Care participants.
Residences range from studio-style suites to larger apartment layouts. Depending on the selected unit, features may include a kitchenette for light meal preparation, independent temperature controls, cable service, and the option to paint or decorate to personal taste; not every accommodation has every feature, so prospective residents should verify specifics during a tour. Independent Living residents benefit from regular housekeeping and laundry service, and staff members monitor medication compliance to help seniors maintain self-management safely.
Meals are prepared with the ability to order from a daily menu rather than accept fixed entrees, and snacks are available between scheduled dining times. Specialized diets for diabetes, cardiac needs, or texture modification can be accommodated without moving to a higher level of care. Independent Living residents can choose a monthly meal plan that fits their lifestyle while still retaining the freedom to cook in their own kitchenette or dine off-campus.
Resident life is supported by practical and recreational amenities such as on-site parking, wheelchair-accessible common areas, an exercise room, a wellness center, and a fully equipped barber and beauty shop. A dedicated movie room, internet access points, and communal gardens give residents additional options for leisure. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed. Spiritual needs are met through on-site religious services. Transportation is available for medical appointments and errands, and the campus sits close to public transit for residents or visitors who prefer it.
