The Ashton at Mayfield Heights offers a range of care types to meet the diverse needs of its residents, including assisted-living, independent-living, memory-care, and senior-living options. The facility is equipped to provide comprehensive medical support for a variety of conditions, whether addressing the needs of residents who wander, require elopement prevention measures, or have behavioral issues. Medical staff, including registered nurses and licensed practical nurses, are on-site 24 hours a day, ensuring continuous care and safety. The service caters effectively to advanced dementia conditions and includes specialized medical services such as wound care, assistance with oxygen, and dietary management for various health requirements.

In addition to the primary care types, The Ashton at Mayfield Heights offers extensive support features to ensure the well-being of its residents. Staff members are well-trained to manage transfers ranging from use of walkers to full Hoyer lifts, providing personalized assistance as needed. The facility has several safeguards in place, including alarmed doors and a pull cord system that allows residents to call for immediate help. For those needing full assistance with daily activities such as bathing, dressing, eating, and toileting, care is tailored to accommodate individual needs.

Accommodations at The Ashton include private bathrooms, kitchenettes, and independent temperature controls, allowing residents to personalize their living spaces. Housekeeping services are provided, and residents may be allowed to paint and decorate their rooms, although features may vary by accommodation. For independent living residents, laundry services and a monthly meal plan are available, promoting autonomy while ensuring support for daily tasks.

Dining services prioritize nutrition, offering food on-order and modifications for specific dietary needs. Snacks are also readily available to residents throughout the day. The facility features a range of amenities designed to enhance the living experience, including a barber/beauty shop, exercise room, internet access, and communal gardens. Activities in the facility include on-site religious services and movie viewing experiences. Residents can also enjoy the convenience of on-site parking and transportation services. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has garnered positive feedback for its beautiful facilities, spacious and well-equipped apartments, and a vibrant social atmosphere facilitated by a variety of activities. Reviewers appreciate the community's efforts in creating a welcoming environment, noting the friendliness of both the staff and residents. The apartments, described as clean, spacious, and nice, come with amenities like kitchens, big windows, and in some cases, patios, washers, dryers, and very spacious bathrooms, making them feel less like typical senior living and more like upscale residential living. The range of activities, including music nights, happy hours, trivia, and outings, along with physical therapy and a well-rounded care approach, contributes to a lively community life that many residents and their families value. The food receives commendation for its quality, and the dining flexibility is a notable advantage.

However, some challenges are mentioned, notably regarding staffing and certain amenities. Several reviews express concerns about staffing issues affecting the level of care, indicating that while the staff is generally praised for their work, there are occasional lapses in service quality due to these challenges. Additionally, the closure of amenities like the heated indoor pool due to maintenance issues has been a point of disappointment for residents who chose the community for such features. Despite these criticisms, the response from the administrative staff towards resolving issues and their willingness to engage with residents' and families' concerns positively reflects the community's commitment to improvement and resident satisfaction.

In summary, while the community impresses with its modern amenities, engaging activities, and a friendly atmosphere conducive to socializing and enjoyment, there are some areas needing attention. The feedback highlights the importance of responsive management and the value of staff and amenities in enriching the living experience for seniors. The community's effort to maintain open communication and address concerns demonstrates a proactive approach to enhancing resident satisfaction and overall quality of life within the community.

AI generated summary of real reviews