Residents and their families say:
This community has received a mix of reviews from residents and their families. Several reviewers praised the staff for being attentive and caring, noting their promptness in responding to calls and the supportive environment they foster. Residents appreciated the friendly and welcoming atmosphere, highlighting the staff's efforts to provide assistance, whether for medical needs or casual interaction. Food quality was also positively remarked upon by some, who mentioned its variety and the ability to order specific dishes. The community was described as clean and well-maintained, adding to the comfort of those staying there.
However, there were concerns raised by some reviewers regarding organization and staffing. More than one person mentioned issues with food, describing it as unappealing and sometimes cold. Additionally, there were concerns about the level of care provided during health emergencies, including the adequacy of care for residents diagnosed with COVID-19. Discharge planning and coordination with external services were also critiqued, with one reviewer expressing frustration over the handling of medical equipment needs. Despite these challenges, some residents and their families still found value in the community's overall environment and care quality.
AI generated summary of real reviews