Juanita Potts Family Home in Coshocton operates as both an Assisted Living community and a Residential Care Home. This dual approach allows residents to choose between a traditional assisted-living arrangement with built-in personal support or the smaller, home-style atmosphere of a care home, all within one property. Either option includes help with daily activities, 24-hour oversight, and coordinated access to outside physicians when needed.

Medical resources on site are structured to reduce outside appointments and keep care coordinated. The community provides incontinence and ambulatory assistance, medication management, and specialized Memory Care and Hospice Care programs. A licensed occupational therapist and physical therapist conduct regular sessions, and a speech therapist is available for residents with communication or swallowing challenges. Diabetes management is embedded in daily routines, and the home accepts respite or short-term stays for families needing temporary support.

Resident accommodations vary, so features differ by unit. Many rooms include high-speed Wi-Fi, cable television, individual climate control, and handicap-accessible bathrooms. Several spaces share a central fireplace, and common areas house a piano or organ for informal music sessions. Outdoor sitting areas and on-site parking make visits straightforward, but not every room contains every listed feature.

Dining follows an all-day service model. The kitchen staff prepares three daily meals and snacks, offering guest meals on request and menus that can be tailored to kosher, vegetarian, vegan, organic, gluten-free, no-sugar, or low-sodium diets. The team regularly rotates international dishes to keep options varied and works with clinical staff to adapt textures or portion sizes as required.

Residents have access to an activity center that supports clubs and community groups, chair yoga, and structured fitness programs. A library and computer lounge, raised garden beds, and a Jacuzzi provide additional daily outlets, while live music, reminiscence programs, birthday celebrations, and social outings keep the calendar active. Seasonal use of an outdoor swimming pool rounds out the recreation options.