Residents and their families say:

The reviews reveal a common appreciation for the friendliness of staff and residents, array of activities offered, and the cleanliness of the facility at Westerwood. One reviewer stated that they chose this community for their loved one due to the friendliness of the people and the various levels of care it provides. Several reviewers testified to the excellent variety of activities, mentioning the art room, woodworking facility, fitness center, outdoor bocce ball area, bird feeders, and even a putting green. Dining at the facility also received numerous compliments, with one reviewer mentioning there was one meal included in the pricing and others expressing how much they liked the meals, with one saying the portions were good and residents were even allowed to take leftovers. Another reviewer appreciated the variety of meal options provided, that residents could choose their sides, and the quality of food.

The facility features and overall environment of Westerwood were frequently touted in the reviews. One reviewer indicated their loved one's renovated apartment was "like brand new" with all stainless steel appliances. The facility was also appreciated for its amenities such as a small shop, bank, wellness center, free drinks center, hair salon, game room, and fitness center. The outdoor area was mentioned with praise for its garden plots and sitting area, as well as a small preserve park with a trail. Another review highlighted the plentiful spaces to relax and socialize outside the rooms, such as the numerous sitting areas and a beautiful, locked courtyard. The facility's convenient proximity to shopping and nearby hospital were also a plus for some reviewers.

Many voiced satisfaction with the level of care offered at Westerwood, with mentions of helpful and caring staff, how content their loved ones seem, and the peace of mind provided by the staff's efforts. The rooms were described as spacious with nice lighting and good storage areas. Besides that, the facility was referred to as a "very nice setting," with "lots of nice windows" and being surrounded by "mature trees." Some reviewers, proud of their choice, enthusiastically stated they would recommend Westerwood to other families.