Highlands Post-Acute is licensed as a nursing home and centers its services on skilled nursing care. The facility staffs registered nurses and licensed practical nurses around the clock to handle complex medical needs, including post-surgical recovery, chronic disease management, and medication administration. Physical, occupational, and speech therapists work onsite to help residents regain or maintain function, and a wound-care program is in place for those who require specialized attention. The team also monitors vital signs, provides pain management, and coordinates laboratory and imaging services when needed.

Beyond direct medical care, the facility provides regular physician rounds, pharmacy oversight, and care planning meetings that involve residents and their families. A secured unit is available for residents who need a higher level of supervision, and short-term respite stays can be arranged when space permits. Social services staff help manage discharge planning and connect residents with community resources, while licensed social workers and mental health professionals address emotional and behavioral concerns. Transportation arrangements for off-site medical appointments are made through the front office, and an electronic health-record system keeps all care providers informed.

Accommodations at Highlands Post-Acute include a mix of private and semi-private rooms equipped with adjustable hospital beds, individual climate controls, and an emergency call system, though these features vary by room type and availability. Bathrooms are generally shared, but some rooms have en-suite facilities; housekeeping, laundry, and basic maintenance are handled by staff. Cable television and Wi-Fi are accessible in many areas, and residents may bring personal furniture and décor as space and safety allow. Not all accommodations have all the listed features, so it is advisable to confirm specifics during a tour.

Meals are prepared in a central kitchen and served in a communal dining room, with tray service provided to residents who are unable to leave their rooms. A registered dietitian reviews menus to ensure they meet nutritional guidelines and to accommodate therapeutic diets such as low-sodium, diabetic, or mechanical-soft options. The kitchen offers three standard meals daily along with between-meal snacks, and residents who wish to eat outside scheduled times can request limited à la carte items. Family members may purchase guest meals with advance notice. As with accommodations, some dining options and services are dependent on individual care plans and room location.