Residents and their families say:
This community, specifically catered to residents with Dementia and Alzheimer's, received mixed feedback from the reviewers, with many highlighting the compassionate and attentive nature of the staff and the facility’s clean and safe environment. Reviewers praised the various activities offered, the good food, and the way staff communicated regularly and effectively with families, ensuring a comfortable atmosphere for both residents and their relatives. The attention to individual care needs and the dedication of the nursing staff, especially in the memory care unit, were frequently mentioned as positive aspects. Moreover, the physical space of the community, including its cleanliness, availability of amenities, and the overall layout, which facilitated easy navigation for residents, received commendation.
However, several reviews pointed out areas needing improvement. The most recurring issue was with the food, described by some as repetitive, not appropriately cooked, or not suited for all dietary needs. In addition, concerns were raised about the high staff turnover, which seemed to affect the level of individualized care provided. There was also mention of the community being understaffed, leading to delayed responses to call buttons and less-than-ideal handling of more challenging dementia-related behaviors. One reviewer specifically advised potential residents to prepare detailed questions about care procedures and to ensure continuous engagement with their loved ones' care plans. Despite these criticisms, many family members were happy with their decision to choose this community, willing to recommend it to others, particularly for its strengths in staff responsiveness and the quality environment for memory care.
AI generated summary of real reviews