Residents and their families say:
This community garners praises for its clean, new, and well-updated facilities, paired with the latest equipment, highlighting a very comfortable living environment for its residents. Numerous reviewers have specifically mentioned the attentiveness and the friendliness of the staff, offering a sense of warmth and care that goes beyond expectations. Several families picked this community for its comprehensive services, including memory care and assisted living, emphasizing the convenience of its location and the wide range of activities provided that cater to different interests, making it easy for residents to feel at home and well-engaged. The pet-friendly policy has also been a significant factor for some, enhancing the overall experience for pet owners.
However, some criticisms were noted regarding the care services being inconsistent at times and the need to hire outside assistance due to staffing issues, particularly on weekends. Additionally, the quality of some meals, except for breakfast, was reportedly lacking, impacting the dining experience. Communication issues were also highlighted, with families expressing a desire for more organized and clearer communication from management to better understand procedures and the care provided. Despite these areas for improvement, the positive aspects of friendly staff, cleanliness, range of amenities, and the effort to create a homely environment seem to significantly outweigh the negatives for many reviewers, reinforcing the community's reputation as a caring and comfortable place for residents.
AI generated summary of real reviews