New Perspective Beachwood Commons in Beachwood, OH, offers a focused approach to independent living with accessible medical support tailored to residents' needs. Staffed by qualified RN and LPN personnel, the facility ensures around-the-clock assistance, with a nurse on-call at all hours. Specialized care is available for residents with advanced dementia conditions, as well as those who require management of specific medical needs such as wound care, oxygen therapy, and dietary restrictions, including support for diabetics. The facility is equipped to handle residents who experience wandering tendencies and provides a safe environment with security measures like door alarms and wander guards.

In addition to comprehensive medical support, New Perspective Beachwood Commons offers a range of additional care features designed to enhance independence while ensuring safety and comfort. Full personal assistance is available for bathing, eating, dressing, and toileting, with various transfer services that accommodate mobility challenges. These services are complemented by a dedicated team that includes an activity director, ensuring that residents have both the medical care they need and engaging opportunities for social interaction.

The accommodations at New Perspective Beachwood Commons are designed to promote a comfortable and personalized living experience. Each living space includes a kitchenette, independent temperature controls, and a private bathroom, allowing residents to feel at home. Residents have the option to personalize their rooms through decor and paint choices. While most accommodations feature important amenities such as cable and housekeeping, not all units come with the same set of features, so it's advisable for potential residents to inquire during their tours.

Dining is an important aspect of life at New Perspective Beachwood Commons, with a focus on nutrition and resident preferences. The facility offers food prepared on-demand, a set menu, and vegetarian options, along with the ability to accommodate diet modifications. Snacks are also readily available for residents throughout the day, ensuring that everyone's dietary needs and choices are met. In addition to the accommodations and dining options, residents benefit from a variety of amenities and services, including on-site religious services, communal gardens, and a wellness center. Other available features include housekeeping, laundry, medication management, and a movie room, ensuring comprehensive support and engagement. Transportation options are convenient, with close access to public transportation, while the facility is wheelchair accessible. Pets are allowed, making it a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received a mix of feedback from residents and their families, highlighting a range of experiences. Positive remarks emphasize the clean environment, dedicated and courteous staff, and the comprehensive care provided to residents. Many have expressed satisfaction with the level of attention and personalized service received, noting that staff members go above and beyond to ensure residents feel at home and are treated as family. The array of activities, from weekly manicures and scenic rides to live entertainment, has been appreciated, especially for keeping residents engaged and promoting a sense of community. Families have praised the effort made to adjust to challenges, such as during the COVID-19 pandemic, where the community adapted to maintain communication and care standards. The facility's design and decor, along with the variety of room options and non-segregation of residents based on care levels, were also highlighted as positive aspects.

However, some have raised concerns regarding communication breakdowns within the staff, perceived irritation from nurses and caregivers when questioned, and a general sentiment of dissatisfaction regarding the management of specific care needs or bespoke requests. Multiple reviews have pointed out issues with laundry services, dietary restrictions not being strictly enforced, and a lack of prompt communication from the nursing staff about important medical information. These critiques seem to indicate a need for improvement in operational consistency, transparency in communication, and adherence to personalized care plans.

In conclusion, while many express contentment and gratitude toward the caring and welcoming environment provided, exemplified by numerous accounts of warmth, professionalism, and a family-like atmosphere, there are areas that clearly require attention. The feedback underscores the importance of communication, tailored care, and operational efficiency as critical factors in ensuring resident satisfaction and trust among their families. Addressing these concerns could enhance the community's reputation and the overall experience for current and prospective residents.

AI generated summary of real reviews