Heritage Crossing in Akron, OH, offers specialized care in both assisted living and memory care, addressing the unique needs of each resident. With a focus on comprehensive medical support, the facility is equipped to handle various health conditions, including wandering, elopement, combative behaviors, and advanced dementia. Their dedicated staff includes registered nurses and licensed practical nurses, available around the clock to provide necessary medical assistance, such as wound care, oxygen management, and support for diabetic residents requiring different levels of care. Additionally, care for younger residents under 60 years old is available, ensuring that everyone receives tailored services in a safe environment.

The facility is designed with multiple care features to ensure residents receive the highest level of support. Heritage Crossing offers full assistance with bathing, eating, dressing, and toileting needs, catering to varying levels of mobility and function through a range of transfer services, including Hoyer lifts and wheelchair assistance. Safety is prioritized with a fenced rear yard, door alarms, and a staff on-site 24 hours a day. The facility employs background checks for all staff and provides a full-time activity director to enrich the lives of residents with engaging programs. Furthermore, on-site medical services, including psychiatric issues and podiatry care, help ensure comprehensive health management.

Accommodations at Heritage Crossing are designed for comfort and privacy. Residents may choose from a selection of furnished rooms that feature independent temperature controls, private bathrooms, and kitchenettes. Basic housekeeping services help maintain a tidy living space, while residents have the option to personalize their rooms with paint and decor to reflect their individual tastes. However, it is important to note that not all accommodations include the same amenities, so residents should inquire about specific features when considering their options.

Dining at Heritage Crossing is tailored to meet the diverse dietary needs of residents. A range of meal options is available on-demand, including vegetarian selections, and special accommodations can be made for those requiring thickened liquids or pureed foods. In-room dining and a private dining room enhance the meal experience, ensuring residents have the option to enjoy meals according to their preferences. Snacks are also readily available throughout the day, further catering to individual dietary management.

Amenities at Heritage Crossing support a well-rounded lifestyle, featuring communal gardens, a library, and various activity rooms encouraging social interaction. Residents can participate in special interest clubs and enjoy on-site religious services, enhancing their sense of community and belonging. Facilities include an exercise room, movie room, and wellness center, promoting physical activity and leisure. Internet access and resident parking are also available, with close proximity to public transportation facilitating easy travel. For those who wish to keep pets, it's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

Heritage Crossing continually received high-praise from reviewers for its spacious, beautifully-designed architectural structure and well-kept facilities. As for the rooms, the reviewers noted they are spacious enough to provide a homey feeling, offering fantastic views through the windows. Many also noted the inviting, friendly atmosphere established by the caring staff. They emphasized the staff’s exceptional commitment to organizing daily engaging activities for both the Assisted Living and Memory Care communities. The meals prepared by the dietary staff were also hailed for their delicious variety, providing a great selection for each day's breakfast, lunch, and dinner.

Beyond the physical structure, many reviewers highlighted pleasant touring experiences at Heritage Crossing, often noting that the place smelled clean and looked amazing. They particularly appreciated the open, engaging environment, where residents are not confined to wheelchairs but can comfortably sit in recliners, chairs, or sofas. The staff was repeatedly praised for their helpfulness, always ready to go above and beyond in ensuring both the residents and their families felt welcome. Furthermore, reviewers agreed that the balance of price and quality was excellent, making Heritage Crossing a top choice for their loved ones. Numerous reviewers specifically recommended Heritage Crossing to other families seeking assisted living solutions.

At a more personal level, residents expressed their satisfaction and happiness for being part of this community. They noted numerous activities ranging from bingo games with prizes, to exercise classes, and even road trips with picnics. They affirmed that with Heritage Crossing, they have found a comfortable, secure, and safe place where they, along with their pets, could reside. The friendly and helpful residents and staff made people feel as if they were part of a larger family, a sentiment that was consistently echoed across several reviews.

AI generated summary of real reviews