Mill Creek Center for Nursing and Rehabilitation in Winston-Salem is licensed as a nursing-home provider, delivering round-the-clock skilled nursing care. Residents who require close medical oversight receive support from registered nurses and certified nursing assistants who monitor vitals, manage medications, and coordinate physician visits. The clinical team is trained in Diabetes Care, including blood-glucose monitoring, insulin administration, and nutritional guidance tailored to each resident’s treatment plan.

Beyond direct medical treatment, the facility maintains interdisciplinary care planning that involves nursing, therapy, social services, and dietary staff. Routine health assessments, wound management, rehabilitative therapies, and discharge planning are available to help residents maintain or regain function. Care plans are reviewed regularly to adjust for changes in condition, and families are kept informed of progress and any recommended modifications.

Accommodation options include both private and shared rooms equipped with basic furnishings, emergency call systems, and accessible bathrooms. Outdoor areas provide space for fresh air and supervised recreation. Some rooms may feature additional storage or seating, while others may not; not all accommodations have every listed feature.

All meals are prepared on site and are included in the stay. The dietary department works with nursing staff to produce menus that meet physician-ordered diets, including controlled-carbohydrate options for residents managing diabetes. Snacks and hydration stations are available throughout the day, but specific meal service enhancements—such as in-room tray service—may vary by room type.

Residents have access to an activity center that hosts structured programs such as exercise sessions, games, and group discussions. Scheduled events are designed to encourage social interaction and cognitive engagement, and participation is adapted to individual ability levels.

Residents and their families say:

This community has received high praise for its friendly and caring staff, with many reviewers highlighting how employees go out of their way to make residents feel at home. There is a consistent emphasis on the professionalism and compassion of the staff, with particular appreciation for those in administrative and admissions roles who help facilitate transitions and address paperwork complexities. The therapy program receives high marks, with several reviewers noting its effectiveness in helping residents recover and improve their mobility. Another notable positive aspect is the cleanliness and maintenance of the facility, contributing to a welcoming and home-like environment for both residents and visitors.

One reviewer mentioned mixed experiences, citing both very good and challenging days, but acknowledged improvements over time and a collective effort towards providing quality care. There is a focus on teamwork among staff, which is mentioned alongside the facility's efforts to build a supportive community. Some reviews pointed out that while the facility faced initial staffing challenges, changes led to improvements in resident care and the work environment. Despite occasional staffing issues, the staff are commended for their dedication to resident care and maintaining a harmonious atmosphere.

While most feedback is positive, there are some areas where improvements are suggested by reviewers, such as dietary accommodations and response times for certain care requests. However, these points are less frequently mentioned compared to the overall satisfaction expressed by residents and family members. Many reviewers express gratitude for the attentive and high-quality care provided by staff, making this community a recommended choice for those needing rehabilitation or skilled nursing care.

AI generated summary of real reviews