Residents and their families say:

This community has received a mix of positive and negative feedback from reviewers. Many appreciate the staff's kindness, professionalism, and welcoming attitude, which has made a positive impression on those who visited or have family residing there. The facility itself is often described as beautiful, clean, and modern, with spacious apartments featuring full kitchens and laundry facilities, creating a resort-like feel. The availability of various activities and amenities like game rooms, theaters, and dining areas are frequently praised. Families feel reassured knowing that their loved ones are in a caring and safe environment, and the community is noted for making efforts to provide a seamless transition for residents as their care needs change. One reviewer specifically mentioned the clinical director’s influence as a valuable asset to enhance care quality.

On the other hand, some reviewers have highlighted concerns regarding staff shortages, a perceived lack of attentiveness to residents' medical needs, and communication issues within the community's administration. A few comments pointed out instances where the care provided did not meet expectations, particularly in the context of emergency response and attention to individual health needs. Another common concern among multiple reviews was the limited dining options and that memory care services might not be fully operational or lack activities. Some visitors felt the facility seemed institutional, with a less engaging environment for residents, particularly in the memory care unit. These issues, along with concerns about management's response time and efficiency, have led some families to question the capability of the community to handle certain levels of care effectively.

While many are satisfied with the community’s efforts to create a positive living environment for seniors, addressing the highlighted concerns could improve the overall resident and family experience. Improving staffing levels, enhancing communication about residents' health, and ensuring that facilities such as emergency systems are fully functional could help build greater trust and satisfaction among current and potential residents.