August Healthcare at Wilmington delivers skilled nursing care designed for residents who need continuous clinical oversight. Licensed nurses and certified nursing assistants are on duty around the clock to handle complex medical needs, wound care, medication administration, and monitoring of chronic conditions. In-house physical therapy is available, allowing residents to work with rehabilitation professionals without leaving the campus, which can speed recovery after surgery, illness, or injury.

Beyond direct medical treatments, the staff develops individualized care plans that are reviewed regularly with physicians and family members to adapt to changing health conditions. The team coordinates laboratory services, imaging, and specialist appointments, and they arrange transportation when external visits are required. Discharge planning and caregiver education are provided when residents transition back to the community or another level of care, helping to ensure continuity of treatment.

Accommodations include a mix of private and shared rooms, each with basic furnishings, emergency call systems, and accessible bathrooms; some rooms also offer added storage or view windows, but not all accommodations have all the features. Housekeeping and laundry services are handled by staff, and residents have access to outdoor areas where they can take supervised walks or sit in shaded seating when weather permits.

Meals are prepared three times a day in a central kitchen that follows physician-ordered diets, including low-sodium, renal, and diabetic menus. A registered dietitian oversees meal planning to balance nutrition and caloric needs, and residents who require texture-modified or pureed diets receive them. Staff members assist anyone who needs help with eating, and snacks and beverages are available between scheduled meals.

Residents can spend free time in the activity center, which hosts group exercise, games, and crafts, or visit the library and computer lounge to read, browse the internet, or video-chat with family. Scheduled social events, religious services, and educational programs are organized weekly, and transportation for off-site appointments or outings can be arranged through the front desk.

Residents and their families say:

This community is widely praised for its clean and well-maintained facilities, with recent renovations making the spaces feel modern and welcoming. Many reviewers appreciate the friendly, professional, and attentive staff, highlighting their dedication to providing excellent care. The therapy department is particularly commended for its effectiveness in helping patients regain mobility and independence. Several visitors note the cordial atmosphere, enhanced by pleasant room conditions and possibly being themed with holiday decorations. The facility offers a comfortable environment that instills a sense of calm and warmth, making both residents and visitors feel at ease. The dietary offerings meet expectations, although standard institutional fare remains a common observation.

A recurring theme in feedback points to staffing issues, with multiple comments about the team being overworked and understaffed, leading to delays in response times and availability of supplies. Some reviewers mention a lack of nursing staff present during care plan discussions, while others express frustration with communication, such as difficulty reaching staff by phone. Despite these challenges, many still consider this facility to be the best option in Wilmington, emphasizing the staff's efforts to accommodate individual needs once they engage with residents.

Reviewers frequently recommend this community to those seeking rehabilitation services, with standouts like professional physical therapy, attentive nursing care, and supportive administrative staff. The staff's attentiveness and care are seen as consistent highlights, with many families expressing gratitude for the dedication and compassion demonstrated during their loved ones' stays. Ultimately, while the community faces staffing and communication obstacles, the overarching sentiment from most reviewers is positive, with strong recommendations based on personal experiences.

AI generated summary of real reviews