Avendelle at Heritage operates as a residential care home designed for individuals who need daily support and close monitoring. The community is equipped to serve residents who wander during the day or night, require oxygen therapy, or must follow specialized diets. Because the staff is skilled in managing advanced dementia, families seeking memory care find that the residence can accommodate progressing cognitive conditions without requiring a move to a different setting.

Around-the-clock security and clinical oversight form the backbone of the service model. A registered nurse or licensed practical nurse is on site, and a nurse remains on call 24 hours a day. All staff undergo background checks, and an awake night shift ensures constant supervision. Door alarms and secured entries add a layer of protection for residents who may attempt to exit unsafely. On-site podiatry visits reduce the need for outside appointments, while caregivers provide full assistance with bathing, dressing, eating, and toileting. Transfer capability ranges from standby supervision to two-person or Hoyer lift support, including care for bed-bound residents.

Private and semi-private rooms come furnished, and some offer independent temperature controls, cable service, and the option to paint or decorate. Because floor plans vary, not every accommodation includes every feature, so prospective residents should confirm specific room details during a tour.

Meals follow a set menu prepared to meet general nutritional guidelines, with snacks available between scheduled dining times. The kitchen team can modify textures, portion sizes, and ingredients to align with physician-ordered diet plans, ensuring residents who require low-sodium, diabetic, or other specialized diets receive appropriate meals without disruption.

The property is wheelchair accessible throughout and provides internet access for residents who wish to stay connected. Scheduled transportation helps residents attend medical appointments or local outings, reducing dependence on family members for travel.