Residents and their families say:
This community has received a largely positive response from its residents and their families. Many reviewers appreciate the outstanding and caring staff, citing their friendliness, knowledge, and supportiveness. The facility offers a wide variety of activities and amenities, such as exercise classes, hair salons, and social events, which contribute to an engaging environment for residents. The food also garners high praise, with several reviews noting its quality and variety. The community's location, cleanliness, and atmosphere are positively highlighted, making it a popular choice for those seeking a senior living facility.
Despite the general positive sentiment, there are some criticisms noted by multiple reviewers. The community has undergone management changes, transitioning from family-owned to corporate, which some find disappointing as it led to staff turnover. Additionally, there are concerns about maintenance issues, such as the lack of a backup generator and problematic booking during move-ins, which caused logistical challenges. Some reviewers were also concerned about the accuracy of the information provided during tours, feeling pressure to commit to certain apartments under potentially misleading pretenses.
Many residents and their families express satisfaction with their decision to choose this community, appreciating the vibrant social scene and the welcoming environment that facilitates friendships. There is an acknowledgment of communication challenges amidst the management transition, yet, there's optimism about improvements. Overall, the feedback highlights a balance of exemplary service and areas needing development, with a compassionate staff and inviting activities that significantly enhance the living experience for seniors.
AI generated summary of real reviews