Summit Place of Mooresville offers both Assisted Living and Memory Care, giving residents and families a choice of support levels within the same community. Medical oversight addresses wandering behaviors in the morning and evening, accommodates residents who remain up all night, and includes wound care, oxygen management, special diets, and diabetes care for those on oral medications or sliding‐scale insulin. The team is experienced in working with moderate dementia conditions, so residents with cognitive challenges receive structured supervision and redirection.

Around‐the‐clock staffing includes an RN or LPN on site with a nurse on call 24 hours a day. All employees undergo background checks, and an awake night shift monitors residents. Safety measures feature a fenced rear area, pull cords in suites, and personal emergency response systems that alert staff. A dedicated therapy room supports on-site rehabilitation needs. Direct care services can include full assistance with bathing, eating, dressing, and toileting. Transfer help ranges from standby or walker assistance to one-person transfers and bed-bound support, and wheelchair users are accommodated.

Accommodations are available in a variety of floor plans; some have private bathrooms, independent temperature controls, cable service, and the option for residents to paint or decorate the room. Housekeeping and scheduled laundry services are provided.

Dining operates on a set menu with diet modifications as ordered by medical staff. Snacks are available throughout the day, and families may reserve the private dining room for special occasions.

Community amenities include resident parking, wheelchair accessibility, a barber and beauty shop, wellness center, internet access, communal gardens, and a community living room and library. Activity programming features exercise classes along with game and movie nights, and staff conduct daily wellness checks. All utilities are included, with phone and cable billed separately. Scheduled transportation helps residents reach local appointments and events. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community continues to receive praise for its attentive and professional staff. Many reviewers highlight the warm and friendly environment, emphasizing the community's ability to provide a sense of peace and safety for residents. The activities team, particularly mentioned for its quality and engagement, offers a wide range of activities aimed at keeping residents active and socially involved. Transportation services for residents' doctor's appointments are also appreciated. The close-knit, family-like atmosphere among staff and residents is frequently mentioned as a positive aspect, with several reviewers noting the long tenures of staff members, which has contributed to consistent and reliable care.

However, some concerns are mentioned regarding communication and staffing. A few reviewers noted instances where communication from the administration could be improved, particularly in responding to emails and calls. Additionally, one reviewer indicated that while the staff is generally exemplary, there are days when they seem overwhelmed due to being short-staffed. Despite these issues, many reviewers express gratitude that their family members are in a caring environment and are generally satisfied with the level of care received.

The facilities themselves are lauded for being clean and well-maintained, with several comments appreciating the lack of unpleasant odors. The dining options receive good remarks, with residents having choices in their meals. Some reviewers noted the significant role the executive director plays in maintaining a positive environment, fostering a supportive atmosphere for both residents and staff. Though a few critiques exist, they are outweighed by the numerous positive experiences shared by residents’ families, depicting this community as a desirable place for both residing and working.

AI generated summary of real reviews