The Citadel Mooresville is an assisted-living community designed to combine day-to-day support with direct medical oversight. Licensed nurses coordinate diabetes management, schedule regular physician visits, and provide access to on-site speech therapy, ensuring that residents receive prompt clinical attention within their own community.

Additional care services are available to match changing needs. Short-term respite stays are accepted, and residents can draw on in-house memory support, incontinence and ambulatory assistance, hospice coordination, and comprehensive medication management. Occupational and physical therapists work alongside dental and podiatry professionals, while a structured wellness program tracks each resident’s health goals and preventive care.

Suites range from private to companion layouts, and many are pet friendly. Select rooms include direct garden access or wheelchair-accessible showers, while every unit is air-conditioned and wired for phone service; cable television and wireless internet are also available in most accommodations. A community computer with internet access sits in a shared lounge. Not all accommodations include every listed feature, so confirming specific details during a visit is recommended.

Dining is handled on site with three daily meals, and residents may request kosher or vegetarian plates. A café with an always-available menu provides snacks and light meals outside scheduled dining hours, offering flexibility for varied appetites and schedules.

Leisure options include an activity center for group programs, a library and computer lounge for reading and online pursuits, and safe outdoor areas for fresh air. A baby grand piano supports musical events, and scheduled social outings keep residents connected to the wider Mooresville community.

Residents and their families say:

This community has received a significant amount of positive feedback from various users, highlighting aspects such as exceptional staff, effective therapy, and a clean and welcoming environment. Multiple reviewers praised the physical therapy and overall care their loved ones received, mentioning the staff's dedication and knowledge in handling medical needs. Users expressed satisfaction with the seamless transition processes from hospital to this community, facilitated by attentive administrators. Furthermore, family members frequently described the nurses and CNAs as great, indicating a strong collaborative team focused on patient well-being. Efforts in maintaining cleanliness and a hospitable atmosphere were noted, contributing to a positive experience for both residents and their families.

Several reviews also pointed out the community's engaging social environment, facilitated by attentive and caring staff who supported both patients and their families emotionally, especially during events like Halloween, which uplifted spirits. The facility's aesthetics and ongoing renovations were regarded as improvements, enhancing residents' quality of life. Specific compliments were given to the professionalism and friendliness of the front office team, suggesting a supportive administrative framework.

On the downside, there were some concerns regarding the quality of food, which was noted by more than one reviewer. One reviewer mentioned a delay in receiving pain medication and issues with response time when using the call button, indicating areas where improvements are needed. Despite these points, the common sentiment reflected gratitude and satisfaction with the overall service provided by this community.

AI generated summary of real reviews