TerraBella Indian Trail provides both Assisted Living and dedicated Memory Care, allowing residents to receive day-to-day help or more specialized support for advanced dementia conditions. The community is prepared to manage wandering at any time of day, elopement risk, combative or other behavioral issues, and residents who are awake throughout the night. Clinical oversight extends to wound care, supplemental oxygen, and diabetes management for individuals on either oral medication or insulin injections.

Registered and licensed nurses are on staff, background checks are completed on all employees, and exit doors are alarmed to help maintain resident safety. Pull-cord emergency alerts connect residents directly to staff. The community accepts residents with psychiatric diagnoses and delivers full assistance with bathing, dressing, eating, and toileting. Transfer help ranges from standby supervision to one- or two-person transfers and accommodates walkers and wheelchairs.

Residences are designed for practicality. Many include a private bathroom and independent temperature controls, while cable service, housekeeping, and scheduled laundry are available. Because layouts vary, not every accommodation offers every listed feature.

Meals are served through a rotating set menu with an option to order certain items on demand. Snacks are accessible throughout the day, and residents may dine in their rooms or reserve the private dining room for guests. The kitchen can handle a range of diet modifications, including gluten-free meals, mechanical-chop, purée, thickened liquids, and vegetarian selections.

Residents have access to on-site parking, and the building is wheelchair accessible. A barber and beauty shop, movie room, internet access points, communal gardens, a library, special-interest clubs, and on-site religious services provide daily engagement. Scheduled transportation helps residents reach appointments and outings. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received a mix of feedback from visitors and family members of residents, highlighting both its strengths and areas for improvement. Many reviewers have praised the community for its cleanliness, well-maintained facilities, and the friendliness of its staff. Families appreciate the prompt response of the staff to residents' needs and the effort to maintain a neat and sanitary environment inside and out. The community's activities, when offered as promised, and the quality of care provided have been recognized as positive aspects. One reviewer noted a satisfactory respite stay for their husband, mentioning good communication and enjoyable daily activities, although a lack of special diets was pointed out.

However, there are noteworthy concerns regarding management and staff turnover, with one reviewer mentioning that only two out of six managers remained over a five-month period, and the community resorting to temporary agency staff to fill gaps. This might be affecting the stability and quality of care. Some families have experienced administrative issues, such as billing problems and difficulties in communicating with the nursing director. There were also instances of unauthorized medical actions and personal belongings being mixed up. Moreover, the lack of follow-through on activity programming and inadequate staffing for residents with higher care needs were pointed out by some residents and their families.

While the community has been commended for its cleanliness, friendly staff, and the safety and care provided to residents, these positive points are overshadowed by management instability, communication issues, and inconsistencies in care and services promised. Despite these challenges, some families have recommended the community for its potential to offer good care, suggesting that prospective residents and their families should closely consider their specific needs and preferences when touring the facility.

AI generated summary of real reviews