The Lodge At Mills River provides 24-hour nursing home care that centers on skilled medical oversight. Registered nurses coordinate with physicians to manage post-acute recovery, chronic illness, and long-term custodial needs. Residents receive wound care, IV therapy, respiratory support, and regular clinical assessments to identify changes in condition early. The facility is equipped to administer complex medication regimens and offers on-site diagnostic services to minimize hospital transfers.

Beyond direct nursing, the community maintains a multidisciplinary team that includes physical, occupational, and speech therapists who deliver individualized rehabilitation programs. Licensed social workers facilitate care planning meetings, while certified nursing assistants handle daily personal care such as bathing, grooming, and toileting. A secure electronic health record system tracks each resident’s progress, and families can schedule care conferences to stay informed. Emergency response protocols are in place, with staff trained in advanced life support and rapid coordination with local hospitals.

Accommodations at The Lodge At Mills River include a mix of private and shared rooms featuring basic furnishings, personal climate controls, and accessible bathrooms; some units add in-room showers and expanded storage. Call-light systems connect residents directly to staff, and housekeeping services keep living spaces clean. Cable television and telephone hookups are available in many rooms, but not all accommodations have all the listed features, so confirming specifics during a visit is recommended.

Residents are served three daily meals prepared by a culinary team under the guidance of a registered dietitian. Menus rotate regularly and can be modified for therapeutic diets such as low-sodium, diabetic, or mechanical-soft. Meals are typically taken in a communal dining room to encourage social interaction, with tray service offered to those recovering in their rooms. Between-meal snacks and hydration stations are provided, and family members can arrange to join a meal with advance notice.

Residents and their families say:

This community has received a significant amount of positive feedback from those who have used its rehabilitation and care services. Many reviewers remarked on the attentive and caring staff, with several specific mentions of individuals going above and beyond to make patients feel comfortable and supported during their stays. The facility itself is described as clean and akin to a luxury hotel or chalet, creating a positive and inviting atmosphere for both patients and their families. The physical and occupational therapy services received particular praise, with numerous patients noting significant improvements in their conditions and commending the tailored and goal-oriented approach the therapists employed. Multiple reviewers appreciated the facility's efforts to accommodate dietary requests, although there were consistent mentions of dissatisfaction with the standard food offerings.

The compassionate and personalized care provided by this community's staff is repeatedly highlighted. A number of reviewers shared that their loved ones formed bonds with the caregivers and appreciated the respectful and professional treatment they received. The administrative team also garnered praise for maintaining communication with families and addressing concerns promptly. Some reviewers expressed gratitude for the thoughtful gestures and special events, suggesting an effort by the facility to create a warm and caring environment.

However, not all experiences were positive. Several reviews noted dissatisfaction with the food, citing it as the primary area needing improvement. One reviewer described their stay negatively, citing issues with poor service and discomfort during their rehabilitation process. Despite this outlier, most reviews indicate a high level of satisfaction with the care provided by this community, particularly in terms of the human connections formed and the impactful therapy services offered.

AI generated summary of real reviews