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Willow Grove

10043 Idlewild Rd, Matthews, NC 28105US
  • Senior Living
  • Independent Living

Community Fact Sheet

from Oasis Senior Advisors
Average Rent
$$$$$
Resident Capacity144
Medicaid BedsNo

Activities of Daily Living (ADLs)

Bathing
Self Care
Dressing
Self Care
Eating
Self Care
Toileting
Self Care
Dementia Conditions
Mild

About Willow Grove

from Oasis Senior Advisors

Willow Grove in Matthews, NC, offers both independent living and senior living options with a focus on providing essential medical support tailored to individual needs. Residents who require assistance with oxygen or who are diabetics on oral medications or injections will find comprehensive care available. The facility supports residents with mild dementia conditions and ensures that medical help is accessible on-site, including podiatry services. Staff members undergo thorough background checks and are present 24 hours a day to enhance both care and security for all residents.

In addition to its medical support, Willow Grove provides various personal care services to assist with daily living activities. Residents can receive help with bathing, eating, dressing, and toileting, ensuring their self-care needs are met. For those requiring mobility assistance, transfer services are available for individuals utilizing walkers or wheelchairs. The facility also offers essential services for independent living, such as laundry and housekeeping, allowing residents more time to focus on their daily activities and personal interests.

The accommodations at Willow Grove include features such as kitchens or kitchenettes, private bathrooms, and independent temperature controls, although not all units come with every amenity. Residents also have the opportunity to customize their living spaces by painting and decorating their rooms to reflect their personal style. The dining experience is centered around a set menu, with snacks available for resident enjoyment, ensuring that nutritional needs are prioritized while also offering variety.

Amenities at Willow Grove contribute to a well-rounded lifestyle, with options like on-site religious services, internet access, and a movie room available to residents. The facility also includes a barber and beauty shop, an exercise room, and designates areas where pets are allowed, so residents can enjoy companionship from their furry friends; it's a good idea to check with the community during your visit to see if your pet will be allowed. The facility supports wheelchair accessibility and smoking in designated outdoor areas. Transportation options are also available, along with resident parking, making it convenient for residents to access the local community.

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Reviews

aggregated from around the web
Review Average4.2
#1 in Matthews, NC

Residents and their families say:

This community receives positive recognition for its welcoming atmosphere, an engaging environment, and supportive staff, which many reviewers found integral to their loved ones' happiness and adjustment. Residents reportedly enjoy the friendly vibe and the variety of activities offered, making it a pleasant environment for socializing and personal growth. Several reviewers highlighted the good standard of cleanliness and the well-maintained facilities, emphasizing the sense of safety and security they felt their family members experienced. Many noted the supportive staff and management, who often go the extra mile to ensure residents are comfortable and engaged. Several residents appreciated the diverse activities and amenities offered, such as landscaped gardens, common rooms, and pet-friendly policies.

However, some reviewers noted areas for improvement, particularly around management consistency and food services. Multiple reviews mentioned a high turnover in staff and management roles, which occasionally led to instability in service provision and disruptions in daily operations. Concerns about food quality and variety were repeatedly highlighted, with some residents finding the meals not up to expected standards, suggesting the need for menu improvements. Additionally, the transportation services seemed to be a matter of contention, with some promises made during the initial tours reportedly not being honored after moving in. Despite these concerns, many reviewers remain optimistic about the community's potential and encourage others to consider it as a suitable place for their loved ones.

AI generated summary of real reviews

Verified Amenities

Verified by a local Oasis Senior Advisor
Pet FriendlyPet Friendly
PoolPool
Social OutingsSocial Outings
Outdoor AreasOutdoor Areas
Activity CenterActivity Center
Services

Services

  • Barber/Beauty Shop
  • Exercise Room
  • Internet Access
  • Movie Room
  • On-Site Religious Services
  • Pets Allowed
Accommodations

Accommodations

  • Can Paint/Decorate Room
  • Independent Temperature Controls
  • Kitchenette
Dining & Nutrition

Dining & Nutrition

  • Food - Set Menu
  • Snacks Available
Care

Care

  • Podiatry

Nearby Services

Hospitals

Matthews Medical Center

1500 Matthews Township Parkway, Matthews, NC

Distance: 3.6 miles

Carolinas Medical Center-Mercy

2001 Vail Ave, Charlotte, NC

Distance: 7.2 miles

Charlotte Orthopedic Hospital

1901 Randolph Rd, Charlotte, NC

Distance: 7.4 miles

Churches

innovation church - charlotte, nc

3100 Winterfield Place, Charlotte, OK

Distance: 4.5 miles

Islamic Center of Charlotte

1700 Progress Lane, Charlotte, OK

Distance: 4.6 miles

Iglesia Pentcostal Promesa Del Espirtu Santo

1809 Norland Road, Charlotte, OK

Distance: 4.9 miles

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Senior care background

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