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Willow Grove

10043 Idlewild Rd, Matthews, NC 28105US
  • Independent Living
  • Senior Living

Compare Willow Grove

Review Average4.2

About Willow Grove

from Oasis Senior Advisors

Willow Grove in Matthews, NC, offers an Independent Living setting designed for older adults who want the freedom of their own apartment while knowing that key medical supports are close at hand. Residents who use oxygen or manage diabetes—whether controlled by oral medication or insulin injections—can receive oversight from on-site staff trained to monitor these conditions. The community also accepts individuals with mild dementia who do not require a secured memory program but benefit from gentle reminders and structured daily routines.

To back up this clinical support, all employees undergo background checks, and 24-hour staffing and security ensure that assistance is available day and night. A full-time activity director coordinates daily programming, and a visiting podiatrist provides routine foot care on the premises. Residents who remain largely independent but occasionally need help can request stand-by aid with bathing, dressing, eating, or toileting while retaining responsibility for their own overall self-care. Transfers using a walker or wheelchair are accommodated.

Apartments at Willow Grove may feature a private bathroom, a kitchenette for light meal preparation, individual temperature controls, cable hookups, and the option to paint or otherwise personalize the space; however, not every apartment includes every one of these features, so it’s wise to confirm specific availability when touring. Weekly housekeeping and regular linen and personal laundry services are included for Independent Living residents, removing two of the more burdensome chores from daily life.

Meals are served from a set menu in the communal dining room three times a day, and staff can adapt preparations to accommodate most routine dietary restrictions. Between meals, snacks are available so residents can grab something light without waiting for scheduled service. The goal is to offer balanced nutrition without obligating residents to cook unless they wish to use their in-unit kitchenette.

On the lifestyle side, Willow Grove provides resident parking, wheelchair-accessible common areas, and scheduled transportation for errands and appointments. Pets are allowed; it's a good idea to check with the community during your visit to see if your pet will be allowed. Outdoor smoking areas are designated for residents who smoke. Amenities include an on-site barber and beauty shop, an exercise room, a movie room, internet access throughout the building, and regular religious services conducted on the premises, giving residents practical options for recreation, fitness, and spiritual life without leaving campus.

Standout Features

Pet FriendlyPet Friendly
PoolPool
Social OutingsSocial Outings
Outdoor AreasOutdoor Areas

Connect with Oasis Senior Advisors Willow Grove for tailored pricing, availability and to schedule a tour. 1 (877) 595-8337

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Reviews

aggregated from around the web
Review Average4.2
#1 in Matthews, NC

Residents and their families say:

This community receives positive recognition for its welcoming atmosphere, an engaging environment, and supportive staff, which many reviewers found integral to their loved ones' happiness and adjustment. Residents reportedly enjoy the friendly vibe and the variety of activities offered, making it a pleasant environment for socializing and personal growth. Several reviewers highlighted the good standard of cleanliness and the well-maintained facilities, emphasizing the sense of safety and security they felt their family members experienced. Many noted the supportive staff and management, who often go the extra mile to ensure residents are comfortable and engaged. Several residents appreciated the diverse activities and amenities offered, such as landscaped gardens, common rooms, and pet-friendly policies.

However, some reviewers noted areas for improvement, particularly around management consistency and food services. Multiple reviews mentioned a high turnover in staff and management roles, which occasionally led to instability in service provision and disruptions in daily operations. Concerns about food quality and variety were repeatedly highlighted, with some residents finding the meals not up to expected standards, suggesting the need for menu improvements. Additionally, the transportation services seemed to be a matter of contention, with some promises made during the initial tours reportedly not being honored after moving in. Despite these concerns, many reviewers remain optimistic about the community's potential and encourage others to consider it as a suitable place for their loved ones.

AI generated summary of real reviews

Verified Amenities

Verified by a local Oasis Senior Advisor
Services

Services

  • Barber/Beauty Shop
  • Exercise Room
  • Internet Access
  • Movie Room
  • On-Site Religious Services
  • Pets Allowed
Accommodations

Accommodations

  • Can Paint/Decorate Room
  • Independent Temperature Controls
  • Kitchenette
Dining & Nutrition

Dining & Nutrition

  • Food - Set Menu
  • Snacks Available
Care

Care

  • Podiatry

Nearby Services

Hospitals

Matthews Medical Center

1500 Matthews Township Parkway, Matthews, NC

Distance: 3.6 miles

Carolinas Medical Center-Mercy

2001 Vail Ave, Charlotte, NC

Distance: 7.2 miles

Charlotte Orthopedic Hospital

1901 Randolph Rd, Charlotte, NC

Distance: 7.4 miles

Churches

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3100 Winterfield Place, Charlotte, OK

Distance: 4.5 miles

Islamic Center of Charlotte

1700 Progress Lane, Charlotte, OK

Distance: 4.6 miles

Iglesia Pentcostal Promesa Del Espirtu Santo

1809 Norland Road, Charlotte, OK

Distance: 4.9 miles

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