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Emerald Health & Rehab Center

54 Red Mulberry Way, Lillington, NC 27546US
  • Nursing Homes

Compare Emerald Health & Rehab Center

Review Average3.1

About Emerald Health & Rehab Center

from Oasis Senior Advisors

Emerald Health & Rehab Center in Lillington provides skilled nursing-home care designed for residents who need 24-hour clinical oversight. Registered nurses, licensed practical nurses, and certified nursing assistants are on duty around the clock to manage medications, monitor vital signs, and coordinate physician-directed treatment plans. The center offers on-site physical, occupational, and speech therapy for individuals recovering from surgery, illness, or injury. Specialized services such as wound management, IV therapy, and pain control are available, and care teams meet regularly to review each resident’s medical progress.

Beyond core medical services, the facility maintains a multidisciplinary approach that incorporates case management, social services, and discharge planning. Care plans are reviewed with families to ensure goals are clear and measurable, and licensed therapists work closely with nursing staff to integrate therapy sessions into the daily routine. The community can arrange transportation for off-site dialysis, oncology treatments, or specialist appointments, minimizing disruptions to ongoing care. Respite stays are offered when space permits, and hospice coordination is available for residents who require end-of-life support.

Resident accommodations include a mix of private and semi-private rooms equipped with adjustable hospital beds, call-light systems, and accessible bathrooms. Some rooms have individual climate controls, while others share thermostats; similarly, not every room has the same amount of closet space or seating. Housekeeping, linen service, and routine maintenance are provided, and common areas such as lounges and outdoor patios offer additional space for visits and activities.

Dining is managed by a dietary team that prepares three meals daily plus snacks, with menus overseen by a registered dietitian to meet clinical and cultural needs. Pureed, mechanical-soft, diabetic, cardiac, and other physician-ordered diets can be accommodated, and meal times follow a set schedule that balances nutritional guidelines with resident preferences. Most residents eat in the communal dining room to encourage social interaction, though tray service is available for those who are ill or prefer to dine in their rooms. Menu options can vary by day, and not all residents will have the same entrée selections at every meal.

Connect with Oasis Senior Advisors Emerald Health & Rehab Center for tailored pricing, availability and to schedule a tour. 1 (877) 595-8337

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Reviews

aggregated from around the web
Review Average3.1
#2 in Lillington, NC

Residents and their families say:

This community has garnered praise for its exceptional care, comfort, and compassion, evidenced through the personal anecdotes shared by family members of residents. Many highlight the cleanliness of the facility, the spaciousness of the rooms, and the warmth and professionalism of the staff. Nursing staff members are commended for their diligence in getting to know each resident and providing personalized care. The commitment to making residents and their families feel at ease during difficult transitions, especially through empathetic liaisons and knowledgeable admissions personnel, has made a significant positive impact. Key staff have been recognized for going above and beyond in their roles, from admissions to nursing and even housekeeping, contributing to a generally favorable impression of the facility’s environment and the care provided.

However, alongside these positive experiences, several concerns have been raised by reviewers which merit attention. One persistent issue mentioned by multiple reviewers involves perceived understaffing, leading to delayed responses to resident needs, such as assistance with basic hygiene and mobility. Cases of neglect, including failure to respond promptly to calls for help and inadequate post-operative care, have been particularly distressing for family members observing the impact on their loved ones’ well-being. While these negative points contrast with the many commendations, they suggest areas where the facility may need to focus on improvements, including ensuring adequate staffing levels and maintaining diligent oversight of resident care to uphold the high standards for which it has been praised.

AI generated summary of real reviews

Nearby Services

Hospitals

Betsy Johnson Hospital

P.O. Box 1706, Dunn, NC

Distance: 12.9 miles

Central Carolina Hospital

1135 Carthage St, Sanford, NC

Distance: 21.3 miles

Wakemed Cary Hospital

1900 Kildaire Farm Rd., Cary, NC

Distance: 21.8 miles

Churches

Applachia Mission of Hope

8932 U.S. 421, McKee, KY

Distance: 7.6 miles

Benson Church Of God

300 West Brocklyn Street, Benson, NC

Distance: 14.9 miles

Person Jeffrey

217 West Brocklyn Street, Benson, NC

Distance: 14.9 miles

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