Signature Healthcare of Kinston operates as a nursing-home provider, offering around-the-clock skilled nursing care for residents who need continuous clinical oversight. Licensed nurses supervise medication administration and coordinate care plans, while certified nursing assistants handle daily personal care tasks such as bathing, dressing, and mobility assistance. The facility’s rehabilitation department delivers on-site physical therapy, helping residents regain or maintain strength and balance after illness, injury, or surgery.

Additional medical support includes organized respite stays, allowing short-term admissions when family caregivers need relief or when a patient requires transitional care following hospitalization. Respite residents receive the same nursing oversight, therapy access, and monitoring as long-term residents, ensuring continuity of treatment and safety standards throughout their stay.

Private and semi-private rooms are available, and most living spaces are wired for cable television and internet service. Select rooms offer Wi-Fi coverage and may also accommodate small pets, subject to the facility’s guidelines. Outdoor areas such as patios and walkways give residents a place to get fresh air, but not every unit has direct access to these spaces, so prospective residents should verify specific room features during a tour.

Meals are prepared on site and served three times daily in a communal dining room, with alternate menu options for therapeutic or physician-ordered diets. Staff monitor food and fluid intake for anyone with nutritional concerns and can coordinate with dietitians to modify textures or portion sizes as medically indicated.

Residents have access to an activity center that hosts arts and crafts sessions, organized clubs, library and computer lounge time, and scheduled social outings in the Kinston area. These programs are designed to maintain cognitive engagement and encourage social interaction among residents.

Residents and their families say:

This community is widely praised for its excellent teamwork and compassionate caregivers, with many reviewers describing the facility as clean and well-organized. Key positive aspects mentioned include the supportive and courteous staff, who are noted for their professionalism and dedication. Several reviewers express their gratitude for the care provided, citing the compassionate assistance throughout challenging times and effective communication regarding their loved ones. The facility's ability to adapt and offer virtual interactions during the pandemic was especially appreciated, allowing families to stay connected even when in-person visits were restricted.

On the other hand, there's a recurring negative sentiment expressed by some regarding a perceived lack of empathy during difficult times, notably at the end of a resident's life. Reviewers felt that the communication around such sensitive moments could have been handled with more compassion. Despite these concerns, multiple reviews commend the leadership and the overall dedication of the staff to providing quality care, indicating a generally positive perception of the facility's commitment to its residents. The facility's effort to maintain a safe environment during the challenges of the pandemic is also acknowledged, reflecting its dedication to resident well-being.

In summary, this community receives high marks for teamwork, professionalism, and adaptability, particularly during the pandemic. Although there are concerns about certain aspects of communication during critical moments, the general feedback is positive, with many expressing satisfaction with the quality and warmth of care provided. The commitment from staff and management to ensure the well-being of residents is a strong theme throughout the reviews.

AI generated summary of real reviews