Kempton of Jacksonville offers both Assisted Living and Memory Care, allowing residents to remain on the same campus even if needs change over time. The Memory Care program is designed for individuals who wander and for those living with advanced dementia, with staff prepared to address wandering behaviors in both the morning and evening. Special diet management is available for residents who require modified nutrition plans, ensuring medical conditions and physician orders are followed. On-site medical support includes incontinence and ambulatory care, so residents can receive routine clinical attention without leaving the community.

A registered nurse or licensed practical nurse is on site around the clock, with another nurse on call for backup. All staff undergo background checks, and the community keeps awake and asleep night shifts to maintain consistent coverage. Security measures include 24-hour staffing, door alarms, Wander Guard technology, a pull-cord system that dials 911, and a personal emergency response system that can also connect to 911. The team provides full assistance with bathing, dressing, eating, and toileting, and can accommodate transfers that involve walkers, wheelchairs, standby help, or a one-person lift. An activity director oversees daily programming geared to residents’ cognitive and physical abilities.

Residential options may include a private bathroom, kitchenette, cable service, housekeeping, and scheduled laundry; availability varies by apartment type. Maintenance and emergency response are provided by the community, so residents do not need to coordinate outside contractors for routine issues.

Meals follow a set menu prepared by the culinary team, with snacks offered throughout the day and the option for in-room dining when needed. The kitchen can produce gluten-free, vegetarian, mechanical-chopped, puréed, and thickened-liquid textures to support physician-ordered nutrition plans and individual preferences.

Residents have access to on-site parking, wheelchair-accessible common areas, a barber and beauty shop, exercise room, movie room, wellness center, internet connectivity, communal gardens, religious services, concierge support, a library, special-interest clubs, and scheduled transportation for errands and appointments.