Cadence Huntersville in Huntersville, NC, offers a comprehensive range of care options including assisted living and specialized memory care. The facility provides targeted medical support for residents with various needs, such as wandering incidents, the management of chronic conditions such as diabetes, and support for individuals experiencing advanced dementia. Key medical services available include wound care, oxygen therapy, and adherence to special diets. The facility is equipped to handle around-the-clock care, with registered nurses and licensed practical nurses on staff, as well as 24-hour nurse availability for emergencies. This ensures that residents receive necessary assistance at any hour, with a staff trained to respond promptly to medical needs.

In addition to the primary care services, Cadence Huntersville offers a range of support features to enhance residents' daily lives. Assistance is available for activities of daily living, including bathing, dressing, and toileting, with options for varying levels of support based on individual need. The facility is designed with safety in mind, utilizing background checks for staff, security measures like 24-hour staffing, and a fenced rear area to help residents feel secure. Residents have access to on-site medical facilities, including a therapy room and podiatry services, ensuring that their healthcare needs are managed conveniently and effectively.

Accommodations at Cadence Huntersville are designed to provide comfort and privacy, featuring scheduled laundry services and housekeeping to simplify daily routines. Each room includes independent temperature controls and options for personalization, allowing residents the opportunity to paint or decorate their space. Many rooms also have private bathrooms and cable access, though not all accommodations may offer every feature. This blend of personal space and essential services helps residents maintain a sense of independence while receiving the care they need.

Dining at Cadence Huntersville focuses on nutrition and choice, offering an in-room dining experience and access to a private dining room for special occasions. A set menu that includes vegetarian options is provided, catering to various dietary modifications and management needs. Residents can also enjoy snacks throughout the day, ensuring they have access to nourishment at their convenience. Complementing these offerings are various amenities and services, including special interest clubs, a library, communal gardens, and a wellness center, promoting engagement and activity among residents. The facility also features accessible transportation, a movie room, and facilities like a barber/beauty shop. Pets are allowed, so it is a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community received mixed feedback from its reviewers. Many praised the cleanliness of the facility and the range of activities available for residents, noting that their family members felt encouraged to participate more than expected. The presence of weekly entertainment and the overall politeness and welcoming nature of the staff were highlighted as positive aspects. Specifically, the weekly room cleaning and the ability of the in-house hairdresser to meet expectations were well-received features that made a significant difference to residents' and their families' satisfaction. The efforts to keep the community super clean and the communications between the staff and family members were noted to be very good, contributing to a generally positive experience for many.

However, there were notable concerns raised by multiple reviewers, particularly regarding the management and staffing issues. Complaints included a lack of timely response to residents' needs, a frequent turnover of management and staff, and perceived understaffing leading to less-than-adequate care at times. Some reviewers were also disappointed by the food, pointing out that it lacked flavor due to an inability to season it well. Despite these drawbacks, some residents and their families recognized the hard work of the activity coordinators and appreciated the close location of the community to their homes.

It's clear that while this community shines in its efforts to provide a clean environment and a wide range of activities that foster resident involvement, it is also facing challenges related to staff responsiveness and management consistency. These issues have affected the experience of some residents and their families, who voiced concerns over care quality and the efficiency of services, especially during weekends. Despite these areas for improvement, the community remains a recommended option for some, particularly due to its engaging activities and the overall friendliness of its staff.

AI generated summary of real reviews