Brookdale Dickinson Avenue in Greenville, NC, specializes in providing comprehensive care for residents requiring assisted living and memory care support for those with moderate dementia conditions. The facility is staffed with dedicated RN/LPN personnel and offers 24-hour nursing and security to ensure a safe environment for all residents. On-site medical services cater to a range of needs, including wound care, diabetes management, and assistance with daily activities such as dressing, bathing, and toileting. The staff is specially trained in memory care, ensuring that residents receive appropriate support and individualized care tailored to their conditions.

In addition to the medical support available, Brookdale Dickinson Avenue offers a variety of programs and services designed to enhance the quality of life for residents. These include access to communal clubs and fitness programs, as well as specialized rehabilitation services like occupational and physical therapy. The facility features a secured community with an enclosed courtyard and laundry services, further promoting independence while ensuring safety. Additional care services such as hospice support are also available on-site, providing residents and families peace of mind during challenging times.

Accommodations at Brookdale Dickinson Avenue include kitchenette facilities, allowing for some level of independence in meal preparation. Residents can enjoy a set menu with options for diet modifications to meet individual nutritional needs. However, it's important to note that not all accommodations may come with the same features, so prospective residents should inquire during their visit for specifics regarding available options.

The facility also boasts a range of amenities and services to support residents' well-being and comfort. Communal gardens provide a spacious outdoor area for relaxation, while each room is equipped with an emergency response system for immediate assistance if needed. The secure entry with keypad access reinforces the safety measures in place. Residents can benefit from additional amenities like internet access, a well-stocked library, and a barber/beauty shop for personal grooming needs. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received mixed but generally positive feedback from visitors and residents' families, reflecting well on its facilities, staff, and level of care, though it also faces significant criticism in specific areas. Many reviewers praised the community's clean and well-maintained environment, the friendly and dedicated staff, and a variety of activities aimed at keeping residents engaged and entertained. The grounds and communal areas were frequently mentioned as being lovely and inviting, contributing to an overall pleasant atmosphere. Additionally, the dining experience was highlighted positively in several cases, with mentions of the quality of food and the well-kept dining area. The community's effort to maintain a family-oriented, home-like environment and its dedication to providing quality care were consistently recognized and appreciated.

However, concerns were raised regarding the level of personalized care and attention, especially for residents with more demanding care needs, such as those suffering from dementia. The adequacy of staffing levels came into question in a few reviews, where families felt their loved ones were not receiving the timely or adequate assistance they required, leading to situations where needs for help went unmet for long periods. These issues of care and oversight were significant for some families, leading to decisions to remove their loved ones from the community. Additionally, there were frustrations expressed about the community's handling of billing and fees, with some reviewers feeling misled about costs and services provided. There were also specific grievances about the management's alleged prioritization of profit over resident well-being and care quality.

The positive aspects of this community, such as its engaging activities, dedicated staff, and clean, welcoming environment, offer a strong foundation for a good quality of life for its residents. However, the criticisms regarding care levels, staffing, and administrative issues highlight areas that potential residents and their families should consider and discuss with the community's management before making a decision. Ensuring that individual care needs can be adequately met and that there is clear, honest communication regarding services and costs are crucial steps for those considering this community for themselves or their loved ones.

AI generated summary of real reviews