Richland Square delivers focused Memory Care for residents at any stage of cognitive decline, including advanced dementia. The team is prepared to manage wandering behaviors at any time of day, elopement risks, combative or other behavioral issues, and residents who stay awake through the night. Clinical services extend to wound care, oxygen management, special diets, and the full range of diabetic support—oral medications, insulin injections, or sliding-scale dosing—so residents with complex medical profiles can remain on site rather than transfer elsewhere.

Continuous oversight is built into daily life. An RN or LPN is on staff and a nurse is on call around the clock. Caregivers work an awake night shift, all employees undergo background checks, and the building is monitored with 24-hour security, door alarms, and in-room pull cords. The community can provide full assistance with bathing, eating, dressing, and toileting, and it is equipped for walker and wheelchair users, standby or one-person transfers, two-person lifts, and even bed-bound care when needed. An activity director oversees structured programs that fit the abilities of memory-care residents.

Accommodations include private baths in many rooms, cable connections, and the option to paint or otherwise personalize the space; not every unit offers every feature, so prospective residents should verify availability during a tour. Rooms are laid out to reduce confusion and allow caregivers to enter quickly when a resident activates the pull cord.

Dining offers both a set menu and on-order meals, with snacks available between scheduled service times. The culinary team manages diet modifications for diabetes, cardiac needs, mechanical textures, and other physician-ordered plans so residents can stay compliant without stress.

Residents have access to outdoor smoking areas, a wheelchair-accessible campus, barber and beauty services, an exercise room, internet, communal gardens, scheduled on-site religious services, and community transportation. Pets are allowed; it's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has garnered several positive reviews for its specialized care in dementia and Alzheimer’s care, with particular praise highlighted for its friendly and knowledgeable staff. The community is described as a welcoming and family-like environment that provides great care and socialization opportunities. Many reviewers have expressed satisfaction with the personalized and attentive care offered, mentioning that the facility is specifically designed to cater to those with memory-related issues, which allows residents to receive care tailored to their unique needs. The staff, particularly the admissions and marketing director, is frequently highlighted for their excellent communication and supportive approach in assisting both residents and their families during the transition process.

One consistent positive theme across the reviews is the praise for the activities and engagement provided for the residents. Reviewers appreciate the wide range of activities offered, which are designed to cater to several aspects of residents’ well-being, including social, physical, and cognitive needs. Furthermore, the facility's setting has been noted as comfortable and attractive, giving it a home-like feel rather than a clinical atmosphere. Many families feel at ease knowing their loved ones are in a place that provides not only care but also an environment that encourages interaction and participation in various activities. The level of attention from staff to residents and their families is compelling for many, and several mentioned that their loved ones are visibly calmer and better adjusted after moving into this community.

However, there are some concerns noted by users. One recurring issue is related to the need for leadership changes and improvements in management, with concerns about how complaints are being handled and general care practices. Some reviewers mentioned logistical and administrative issues, such as the billing process and coordination with long-term care insurance. Additionally, there are mentions of needing improvements with the facility's infrastructure, specifically updates and ongoing repairs. Nevertheless, despite these criticisms, most users express a positive experience, describing this community as a reliable and supportive option for memory care.

AI generated summary of real reviews