Richland Square in Greensboro, NC, specializes in memory care, specifically designed to support residents with advanced dementia conditions. The facility provides comprehensive medical support addressing various needs, including assistance for issues related to wandering, elopement, and combative behaviors. Medical care at Richland Square is facilitated by an RN or LPN on staff, ensuring 24-hour nursing support is available, along with a night shift dedicated to awake care. The community is equipped to manage specific medical requirements such as wound care, dietary modifications for both diabetics on oral medication and injections, and special diets. This level of medical oversight is complemented by robust security measures, including door alarms and staff availability at all hours.

Richland Square focuses on fulfilling the daily living needs of its residents, offering full assistance with bathing, eating, dressing, and toileting. For residents with mobility challenges, a variety of transfer services are available, ranging from standby supervision to full assistance with two-person transfers. The facility maintains a high level of safety and accessibility, featuring staff who undergo comprehensive background checks and a proactive approach to security and support.

The accommodations at Richland Square are designed for comfort and personalization. Each resident has the opportunity to customize their living space, as they can paint or decorate their rooms. While some rooms come with private bathrooms, not all accommodations may have this feature. Residents can enjoy cable services in their rooms, ensuring entertainment options are readily available.

Dining at Richland Square is structured yet flexible, featuring a set menu and the option for on-order meals to accommodate individual preferences. Snacks are readily available, and the dietary management ensures that residents receive meals tailored to their specific nutritional needs. However, it's important to note that not every resident's accommodation will have the same features or amenities.

Residents of Richland Square benefit from various amenities and services to enhance their living experience. The facility is wheelchair accessible and offers a smoking area outside. A barber and beauty shop, exercise room, and communal gardens provide additional recreational options. On-site religious services are also available for spiritual needs. Internet access ensures that residents stay connected, while transportation services facilitate outings. Pets are allowed, which can enhance the quality of life for many residents. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has garnered several positive reviews for its specialized care in dementia and Alzheimer’s care, with particular praise highlighted for its friendly and knowledgeable staff. The community is described as a welcoming and family-like environment that provides great care and socialization opportunities. Many reviewers have expressed satisfaction with the personalized and attentive care offered, mentioning that the facility is specifically designed to cater to those with memory-related issues, which allows residents to receive care tailored to their unique needs. The staff, particularly the admissions and marketing director, is frequently highlighted for their excellent communication and supportive approach in assisting both residents and their families during the transition process.

One consistent positive theme across the reviews is the praise for the activities and engagement provided for the residents. Reviewers appreciate the wide range of activities offered, which are designed to cater to several aspects of residents’ well-being, including social, physical, and cognitive needs. Furthermore, the facility's setting has been noted as comfortable and attractive, giving it a home-like feel rather than a clinical atmosphere. Many families feel at ease knowing their loved ones are in a place that provides not only care but also an environment that encourages interaction and participation in various activities. The level of attention from staff to residents and their families is compelling for many, and several mentioned that their loved ones are visibly calmer and better adjusted after moving into this community.

However, there are some concerns noted by users. One recurring issue is related to the need for leadership changes and improvements in management, with concerns about how complaints are being handled and general care practices. Some reviewers mentioned logistical and administrative issues, such as the billing process and coordination with long-term care insurance. Additionally, there are mentions of needing improvements with the facility's infrastructure, specifically updates and ongoing repairs. Nevertheless, despite these criticisms, most users express a positive experience, describing this community as a reliable and supportive option for memory care.

AI generated summary of real reviews