ParentCare Assisted Living operates as a residential care home, which means residents live in a setting that feels like a private house while receiving professional support. The community is prepared to serve individuals who wander, experience elopement risks, require oxygen, or need special diets, and it accepts residents with advanced dementia conditions. Medical monitoring is available around the clock, and care plans are adjusted as conditions change.

The facility maintains a 24-hour nurse on call, employs only staff who have cleared background checks, runs an awake night shift, and keeps exterior doors alarmed for added safety. On-site podiatry visits reduce the need for off-campus trips. Direct care includes full assistance with bathing, eating, dressing, and toileting. Transfer support ranges from simple walker guidance to two-person or full Hoyer-lift transfers, accommodating residents with varying mobility levels.

Resident rooms come furnished, and many allow personal touches such as painting or decorating; however, these options can vary by unit. Cable service, regular housekeeping, and scheduled laundry are available in most, but not necessarily all, accommodations, so prospective residents should verify room-specific offerings.

Meals follow a set menu planned by the culinary staff, with snacks offered between meals. The kitchen manages a range of diet modifications, including mechanical-chopped, puréed, and thickened-liquid diets, aligning with physician directives for residents who have swallowing issues or other dietary needs.

The property is fully wheelchair accessible, provides internet access for residents and guests, and arranges local transportation for medical appointments and personal errands.