Residents and their families say:
This community has been reviewed favorably for its attentive and caring staff and well-maintained facilities. Many reviewers highlighted the friendly atmosphere created by the staff upon arrival and throughout their tours, emphasizing the personal touch and genuine interest in catering to the residents' needs and preferences. The community specializes in memory care, offering tailored activities and programs to support residents with Alzheimer’s and dementia, along with safety measures such as locked doors and windows to ensure resident security. The community's environment and activities, including gardening, trivia games, music, dancing, and art classes, were appreciated for engaging residents in a meaningful way. The facility is noted for its cleanliness, good maintenance, and pleasant, homely feel, with one reviewer pointing out the effective control of entry and exit for additional safety.
However, some concerns were mentioned, including a perceived understaffing issue with a high resident-to-staff ratio and the size of the bedrooms and bathrooms being too small for some. One reviewer disagreed with the marketing approach taken during their tour, feeling it was more about comparing the community unfavorably to others rather than focusing on its own merits. Additionally, the lack of individual showers in the rooms was noted as a drawback. Despite these issues, many reviewers found the community to fit their needs well, especially praising the diverse activities, spacious and clean living spaces, award-winning food, and overall caring nature of the staff. The low turnover among staff members was also seen as indicative of a positive working environment and a commitment to resident care.
AI generated summary of real reviews