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Hillcrest Convalescent Center

1417 W Pettigrew Street, Durham, NC 27705US
  • Assisted Living
  • Nursing Homes

Compare Hillcrest Convalescent Center

Review Average4.7

About Hillcrest Convalescent Center

from Oasis Senior Advisors

Hillcrest Convalescent Center delivers skilled nursing care designed for residents who need round-the-clock clinical oversight. Licensed nurses and certified nursing assistants monitor vital signs, manage medications and coordinate with physicians. The on-site therapy department offers structured physical therapy aimed at restoring mobility and strength after illness or surgery. A dedicated pulmonary rehabilitation program supports residents with chronic respiratory conditions through breathing exercises, airway clearance techniques and oxygen management. Short-stay respite options are available, giving family caregivers a break while ensuring the individual receives professional supervision.

Beyond the primary nursing and therapy services, Hillcrest maintains care protocols that emphasize consistent assessments and timely adjustments to individual care plans. Rehabilitation schedules are arranged to minimize disruption to daily routines, and restorative nursing programs help residents maintain gains achieved in therapy. Social services staff assist with discharge planning, insurance coordination and family communication, while the facility’s medical director oversees care standards and consults on complex cases.

Accommodation choices range from fully furnished rooms ready for immediate move-in to spaces residents can personalize with their own belongings. Select units are pet-friendly, and several have convenient access to outdoor sitting areas. A library and computer lounge provide a quiet place to read or stay connected, while common rooms with fireplaces offer additional gathering spots. Regular housekeeping and telephone service are included, though not every room contains every listed feature, so prospective residents should confirm availability during a tour.

Dining follows a set schedule with three meals a day prepared to meet clinical guidelines as well as individual dietary needs. Menu planning emphasizes balanced nutrition, and residents can request modified textures or therapeutic diets as prescribed. Healthy snacks are stocked between meals for those who require additional calories or blood-sugar management, ensuring consistent nutritional support without excessive sugar or sodium.

For engagement outside of direct care, Hillcrest offers structured clubs and community groups, an activity center with planned events and crafts, and health and wellness programs that include exercise classes and educational sessions. These services aim to maintain social interaction and cognitive stimulation, rounding out the overall care environment.

Standout Features

Pet FriendlyPet Friendly
Activity CenterActivity Center
Clubs & CommunitiesClubs & Communities

Connect with Oasis Senior Advisors Hillcrest Convalescent Center for tailored pricing, availability and to schedule a tour. 1 (877) 595-8337

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Reviews

aggregated from around the web
Review Average4.7
#2 in Durham, NC

Residents and their families say:

This community consistently receives praise for its clean and welcoming environment, with many reviewers highlighting the friendly and helpful demeanor of the staff. The facilities are described as well-maintained, resembling that of a high-class hotel, which adds to the overall positive experience for both residents and visitors. Several reviews commend the staff for being attentive to the needs of residents, particularly in the areas of skilled nursing and rehabilitation care. The check-in process is noted as efficient and easy, providing a safe and user-friendly experience for visitors. The on-site activities and social programs are also highly rated, contributing to a vibrant and supportive atmosphere for residents.

On the flip side, some reviews note concerns with understaffing, which seems to affect the quality of resident care in certain instances. The negative feedback centers on delays in response times to resident needs, particularly concerning medication administration. One reviewer mentioned dissatisfaction with the availability and responsiveness of the nursing director when concerns were raised. These isolated issues with the nursing staff contrast with the otherwise glowing recommendations for the physical therapy and occupational therapy teams, which many reviewers identified as top-notch.

Many families express gratitude for the care provided to their loved ones and indicate they would recommend the community to others. The combination of a beautiful facility, comprehensive rehab programs, and a caring staff creates a conducive environment for recovery and rehabilitation, although further improvements in staffing might address some concerns.

AI generated summary of real reviews

Nearby Services

Hospitals

Duke University Hospital

2301 Erwin Road, Durham, NC

Distance: 1.0 miles

Durham Veterans Affairs Medical Center

508 Fulton Street, Durham, NC

Distance: 1.1 miles

Duke Regional Hospital

3643 North Roxboro Rd, Durham, NC

Distance: 2.5 miles

Churches

Centro de Alabanza Naciones Unidas

2100 Chapel Hill Road, Durham, NC

Distance: 1.4 miles

Yates Baptist Association

2100 Chapel Hill Road, Durham, NC

Distance: 1.4 miles

United Nations Worship Center

Bivins Street, Durham, NC

Distance: 1.4 miles

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