Residents and their families say:

This community is consistently praised for its attentive and caring staff, clean and well-maintained facilities, and the diverse range of activities provided for residents. Families and residents feel reassured by the high level of care, noting the staff's kindness, professionalism, and the genuine affection they show towards residents. The community is described as welcoming and homely, where staff go above and beyond to assist families and make residents feel loved, offering peace of mind to family members. The food is frequently complimented, contributing to a positive living environment. The stability of care and staff familiarity is comforting to both residents and their families, suggesting a strong, community-focused care culture.

However, not all experiences have been positive. One reviewer expressed dissatisfaction with the Memory Care section, stating a perceived focus on financial gain over resident care and an inadequacy in activity execution. Another pointed out that while the facility is generally high-quality and offers excellent care, it is more expensive than some alternatives. Space and budget concerns were highlighted by another, indicating that it might not be the best fit for everyone's financial situation. Also, there were instances where communication regarding significant decisions, such as moving a resident from assisted living to senior care, was lacking or unsatisfactory.