Crescent Heights in Concord, NC, specializes in independent living, offering a supportive environment for seniors who do not require dementia care. Residents can benefit from on-site medical services, which include assistance with self-care activities such as bathing, eating, dressing, and toileting. The facility's staffing includes an Activity Director who coordinates engaging activities and programs, promoting a vibrant community life. Additionally, support for mobility is available, with transfer services provided for those utilizing walkers or wheelchairs, ensuring residents can navigate the facility comfortably.

The accommodations at Crescent Heights feature private bathrooms and kitchenettes, with some apartments offering cable and independent temperature controls, although not all units include all these amenities. Residents enjoy independent living while benefiting from essential housekeeping and laundry services tailored to their needs. Dining options at the facility include a set menu and the ability to order meals as desired, allowing for flexibility and variety in daily nutrition. This combination of accommodations and dining services ensures a comfortable and tailored lifestyle for residents.

Crescent Heights offers a variety of amenities and services to enhance the living experience of its residents. These include internet access, a movie room, an exercise room, and communal gardens, providing opportunities for relaxation and recreation. The facility is wheelchair accessible and includes a barber/beauty shop on-site for convenience. Residents can also benefit from on-site religious services and dedicated transportation options. Pets are allowed, making it easier for residents to maintain companionship. It's a good idea to check with the community during your visit to see if your pet will be allowed. Resident parking is available, ensuring accessibility for family visits and outings.

Residents and their families say:

This community has garnered a mix of feedback from visitors and inhabitants, reflecting varied experiences and perspectives. Many positive comments revolve around the facility’s cleanliness, friendly and knowledgeable staff, and the comprehensive array of services and amenities provided, including a salon, restaurant-style dining, laundry rooms on every floor, and a wide range of activities available to residents. Reviewers appreciated the flexibility in care levels, especially for those who don't require round-the-clock supervision, and the inclusion of meals and transportation services in the pricing, which several found affordable and within budget. The community's open floor plan and the inclusivity of pets were additional highlights for some. The presence of a library, exercise room, and social areas cater to a range of interests and needs, contributing to a homelike atmosphere praised by many. The option to have in-room kitchenettes and the provision of housekeeping services were noted as conveniences that enhance the living experience.

However, there were some recurring concerns and criticisms. A notable number of reviews pointed out the need for updates and renovations in certain areas, including individual units. The speed and quality of staff responses varied, with some comments mentioning unfriendly or unhelpful staff attitudes, although these were not the majority. The dining experience received mixed reviews, with specific references to the meals being slow or the food quality being only average. Some families highlighted a lack of medical staff on site and reliance on external providers for 24/7 nursing care, which might not suit all potential residents. The availability of desired apartment types, such as one or two-bedroom units, was an issue for a few visitors. Despite these drawbacks, the positive aspects of friendly staff, a variety of activities, and the clean, welcoming environment were consistently appreciated, making this community a place many would recommend, while advising potential residents to consider their specific needs and preferences.

AI generated summary of real reviews