Residents and their families say:
This community has garnered mixed reviews with many residents and visitors commending its caring and attentive staff, cleanliness, and effective management. Many reviewers have highlighted the staff's friendliness, their willingness to listen, offer suggestions, and how they collaborate with families to provide the best care possible. The location's proximity to some family members' homes has been a deciding factor for choosing this community, alongside its setup and the efforts to maintain a clean and safe environment. The community's response to the COVID-19 pandemic and their ability to keep residents safe have also been praised.
However, there are also several criticisms that have been noted by more than one reviewer. The most common complaint is regarding the high cost, with some families finding it very expensive, and a wish for better financial assistance options. These points were coupled with concerns about the size of the living spaces, described by some as small, and concerns regarding the choice of wood floors which could potentially be hazardous in the event of a fall. Additionally, one reviewer mentioned a displeasing odor akin to a traditional nursing home upon their visit, which detracted from their overall impression of the community. Despite these criticisms, many still find the community a worthy option due to its excellent staff and management.
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