Sunrise of Providence in Charlotte offers assisted-living support designed to help residents manage daily routines while still maintaining independence. Licensed team members coordinate on-site physical therapy, mental wellness programming, and diabetes management so residents receive targeted clinical attention without leaving the building. Short-term respite stays are also available, giving families a reliable option for recovery after hospitalization or while a primary caregiver is away.

To reinforce safety and timely assistance, the community uses a WanderGuard-type system for residents who may be at risk of exiting unsupervised, an emergency call system that links each apartment with around-the-clock staff, and a full sprinkler system for fire protection. These measures aim to provide families with clear assurances that support is available day and night.

Residences range from studio and efficiency layouts to suites that include kitchenettes, and all units are equipped with central air conditioning and window treatments. Cable television, Wi-Fi, and telephone hookups are available, though individual apartments may vary, so it is best to confirm specific features during a tour. The building offers indoor common areas, a library and computer lounge, and barrier-free access; landscaped grounds, outdoor gardens, and on-site parking extend daily living outside the apartment walls.

Dining is handled by a professional chef who prepares three daily meals plus healthy snacks. Menus emphasize low-sodium and no-sugar options and include an all-day dining program for residents who prefer flexible meal times. Guests can purchase meals when visiting, and special diets are accommodated, but availability of certain menu adaptations should be confirmed in advance.

Residents can take part in a structured calendar that includes health and wellness programs, yoga sessions, arts and crafts workshops, bingo, TV and movie nights, and Live Well initiatives. Off-site activities, social outings, clubs, and community groups provide additional engagement opportunities, while an activity center and swimming pool give residents spaces to stay active on campus.

Residents and their families say:

This community is praised for its welcoming and home-like atmosphere, with many reviewers noting the compassionate and attentive care provided by the staff. Residents and their families appreciate the professional and well-trained team, highlighting the ease of communication and responsiveness of the management team. The environment is described as both pleasant and supportive, with many residents feeling comfortable and at ease shortly after moving in. The community's commitment to maintaining high standards of care, even during challenges like the COVID-19 pandemic, is evident in the reviews. Additionally, the community is noted for having a variety of activities and social opportunities for the residents, contributing to an engaging and lively atmosphere.

Despite the positive remarks, some areas for improvement are mentioned. Several reviewers note that communication between staff and families could be enhanced, with issues arising particularly due to management changes. The quality and variety of meals also received mixed reviews, with some residents expressing dissatisfaction. Parking at the community is another concern, as availability can be limited, particularly when there are numerous staff members onsite. Additionally, former residents pointed out that although the community is suitable for individuals requiring minimal assistance, those with more significant needs might require additional attention.

In summary, this community garners high praise for its dedicated staff and inviting environment, making it a recommended choice for those seeking assisted living. It excels in fostering a sense of community and providing compassionate care, though it could benefit from improvements in communication, meal quality, and parking availability. The majority of reviews illustrate a positive experience for both residents and their families, who appreciate the supportive and engaging lifestyle offered at this community.

AI generated summary of real reviews