Carmel Place in Charlotte, NC, offers a range of care types, primarily focusing on independent living and senior living. Residents benefit from a variety of medical support services tailored to meet specific health needs, including wound care, oxygen support, and specialized diets. The facility is equipped to support seniors under 60 years old and accommodates diabetics on oral medications as well as those on injections or using a sliding scale. Additionally, Carmel Place provides assistance for residents with mild dementia, ensuring they receive the care necessary for daily living.

Beyond medical care, Carmel Place features several supportive services to enrich the lives of its residents. The facility includes a wellness center along with on-site medical services, such as medication management and a barber/beauty salon. For residents needing assistance, support is available for bathing, eating, dressing, and toileting, along with transfer services using walkers, wheelchairs, or supervision. The facility also boasts a dedicated activity director to coordinate engaging programs and events, ensuring a vibrant community life while maintaining safety and security through background checks and emergency call systems.

Accommodations at Carmel Place are designed for comfort and convenience, featuring amenities like cable, kitchenettes, and private bathrooms. It's important to note that not all accommodations come with the same features, so residents should inquire about specific options. Independent living residents benefit from additional services that include laundry, a monthly meal plan, and housekeeping, which promote a hassle-free lifestyle while maintaining independence.

Carmel Place offers a variety of amenities and services aimed at enhancing the quality of life for its residents. The facility is pet-friendly, although it's advisable to check with the community during your visit to ensure your pet can be accommodated. Additional amenities include an exercise room, a movie room, and resident parking, along with on-site religious services and internet access. Residents can also enjoy the convenience of close proximity to public transportation and transportation options available through the community, making it easier to remain connected and engaged with the surrounding area.

Residents and their families say:

Residents of this community have expressed a strong sense of satisfaction with the friendly and welcoming atmosphere, highlighting the staff's eagerness to assist and the ease of making friends. Positive interactions with both staff and fellow residents are frequently mentioned, alongside the variety of activities such as card games, puzzles, bingo, and themed parties that encourage social engagement. The community's focus on inclusivity and making sure residents feel at home, by organizing activities like Easter Bonnet decorating, Super Bowl parties, and luaus, adds to its charm. The renovations and repairs, mentioned by several, indicate an ongoing effort to improve the facility despite some feedback on its dated aspects. The support from management simplifies transitions, making new residents feel welcomed and comfortable.

However, there are areas where residents and visiting family members feel improvements are necessary. Some dissatisfaction has been noted concerning the quality and variety of meals, with calls for healthier options and better seasoning. Housekeeping services have been inconsistent, and the overall age of the facility, including the need for more modern lighting and amenities such as in-room laundry machines, was highlighted by some as a drawback. The need for more comprehensive orientation for new residents and better transportation options were also mentioned. Despite these criticisms, many acknowledge the community's good value for money, its clean environment, and the large, well-equipped living spaces that contribute to a comfortable living experience.

In summary, this community is appreciated for its warm and friendly environment, active social scene, and attentive staff. Residents and their families value the diverse activities and the welcoming nature of both the staff and fellow residents. Although there are calls for updates to the facility and its services, particularly regarding meals and housekeeping, the community continues to be a place where many feel happy and at home. The ongoing efforts to renovate and improve suggest a commitment to addressing these concerns and enhancing residents' living experience further.

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