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Legacy Heights Senior Living Community

11230 Ballantyne Trace Ct, Charlotte, NC 28277US
  • Memory Care
  • Assisted Living

Compare Legacy Heights Senior Living Community

Review AverageN/A

About Legacy Heights Senior Living Community

from Oasis Senior Advisors

Legacy Heights Senior Living Community offers Assisted Living and Memory Care designed to handle a wide clinical spectrum. Staff members are trained to manage residents who wander during the day or night, remain awake overnight, depend on oxygen, follow special diets, or live with diabetes—whether controlled by oral medications, injections, or a sliding-scale regimen. The community will also admit residents under 60 and has protocols in place to support advanced dementia conditions, ensuring continuity of care as needs become more complex.

An RN or LPN is on staff, backed by a nurse on call 24 hours a day. All employees undergo background checks, and the building is equipped with door alarms, a fenced rear area, pull cords, and personal emergency response systems that alert staff immediately. Full assistance is available for bathing, eating, and dressing, while toileting typically involves some physical help. Transfer support spans simple standby or supervision all the way to one- and two-person transfers, with accommodations for walkers and wheelchairs. An activity director coordinates programming to keep residents engaged and monitored throughout the day.

Apartments can include private bathrooms, kitchenettes, furnishings, individual temperature controls, cable service, and the option to repaint or decorate, though not every unit contains every listed feature. Weekly housekeeping is part of the standard service, and for residents living independently on the campus, housekeeping can be scheduled as a separate Independent Living service.

Dining operates on a set menu prepared by culinary staff, with snacks available between meals and diet modifications managed for medical or personal reasons. Consistent carbohydrate plans for diabetics, low-sodium choices, and texture-modified meals are part of routine practice, aligning nutrition with each resident’s clinical profile.

Residents have access to parking, outdoor smoking areas, and a wheelchair-accessible layout throughout the building. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed. A barber and beauty shop, movie room, wellness center, internet access, and on-site religious services add daily convenience, while scheduled transportation supports medical appointments, shopping, and local outings.

Standout Features

Outdoor AreasOutdoor Areas
Social OutingsSocial Outings
Pet FriendlyPet Friendly
Nearby ShoppingNearby Shopping

Connect with Oasis Senior Advisors Legacy Heights Senior Living Community for tailored pricing, availability and to schedule a tour. 1 (877) 595-8337

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Reviews

aggregated from around the web
Review AverageN/A
#27 in Charlotte, NC

Residents and their families say:

This community receives high praise for its helpful and patient staff, particularly when facilitating transitions into assisted living. Families appreciate the warm, welcoming, and loving environment for both residents and their loved ones. The facilities are frequently described as clean and resembling a cozy hotel or bed and breakfast, which adds to the comfortable atmosphere. Residents enjoy a variety of fun activities, contributing to a lively and engaging community life. The dining experience is also positively noted, with good smells and no complaints about the food mentioned by residents or visitors.

The positive impact of staff members, including notable mentions of Chris and Monica, is repeatedly highlighted across reviews. They are praised for their communication and supportive roles, ensuring that families feel confident that their loved ones are well-cared for. The community's cleanliness and the pleasant environment, both indoors and outdoors, are consistently appreciated. The community's smaller size and homey feel also receive favorable comments, making it a preferred choice for many families. While most reviews focus on positive aspects, some reviewers express the inevitable emotional challenges associated with placing family members in memory care, but they find solace in the supportive environment this community offers.

AI generated summary of real reviews

Verified Amenities

Verified by a local Oasis Senior Advisor
Services

Services

  • Barber/Beauty Shop
  • Internet Access
  • Movie Room
  • On-Site Religious Services
  • Pets Allowed
  • Resident Parking
Accommodations

Accommodations

  • Can Paint/Decorate Room
  • Furnished
  • Independent Temperature Controls
  • Kitchenette
Dining & Nutrition

Dining & Nutrition

  • Food - Set Menu
  • Snacks Available
  • Diet Modifications/Managements

Nearby Services

Hospitals

Carolinas Medical Center-Pineville

100628 Park Rd, Charlotte, NC

Distance: 3.8 miles

Matthews Medical Center

1500 Matthews Township Parkway, Matthews, NC

Distance: 7.4 miles

Carolinas Rehabilitation

1100 Blythe Blvd, Charlotte, NC

Distance: 10.0 miles

Churches

St Vincent Depaul Society

Fort Mill, SC

Distance: 7.3 miles

Grace Presbyterian Church

2764 Pleasant Road, Fort Mill, SC

Distance: 8.2 miles

Forest Hill Church, Fort Mill Campus

2099 Carolina Place Drive, Fort Mill, SC

Distance: 8.4 miles

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