Brookdale Charlotte East provides both Assisted Living and Independent Living, allowing residents to select the level of day-to-day help they need. The community is equipped to manage wound care, oxygen therapy, special diet requirements, and diabetes—whether controlled by oral medication or injections. Staff are also trained to support residents living with mild dementia, and on-site podiatry services and a dedicated therapy room reduce the need for outside appointments.

Registered and licensed nurses are on staff, and a nurse is on call around the clock. All employees undergo background checks, and an activity director coordinates daily engagement. The building maintains 24-hour staffed security, with fenced front and rear areas and in-room pull cords that alert caregivers. Assistance is available for bathing, dressing, toileting, and eating, ranging from standby help to full support. Transfer help accommodates walkers, wheelchairs, one-person or two-person assists, and general supervision, giving residents flexibility as mobility needs change.

Residences can include a private bathroom, kitchenette, independent temperature controls, and cable, though not every apartment contains every feature, so prospective residents should confirm availability. Layouts are wheelchair accessible, and maintenance is handled by the community, freeing residents from household chores.

Meals follow a set menu that rotates to cover nutritional needs, and snacks are available throughout the day. The culinary team manages physician-ordered diet modifications, including low-sugar and low-sodium plans for diabetes and other conditions. Independent Living residents can make use of a scheduled laundry service, allowing them to maintain a lighter daily routine without leaving the community.

Amenities include resident parking, outside smoking areas, wheelchair accessibility, a barber and beauty shop, exercise room, wellness center, internet access, communal gardens, on-site religious services, special-interest clubs, and other seasonal or themed activities. Transportation options range from scheduled shuttles to medical-only rides, and the property is close to public transit for additional convenience. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

Brookdale Charlotte East has received positive feedback from various reviewers, who highlighted the facility's cleanliness and friendliness of staff. The facility is recommended for its amenities such as a dining room said to be similar to a nice restaurant, a range of activities, and convenient transportation services for residents. The staff at Brookdale Charlotte East are also praised for their communication with families, attentiveness, and support. A few reviewers particularly appreciated the staff's genuine interest in their residents' concerns and proactive efforts to customize care according to individual needs.

The location of the facility was seen as beneficial by a number of reviewers due to its close proximity to family residences, enhancing the convenience factor. Also appreciated was the diverse resident population, offering opportunities for varied interpersonal experiences. The facility provides housekeeping, which residents seem to find satisfactory despite it not being as frequent as expected. Brookdale Charlotte East also received commendation for its caring and welcoming environment, offered at a price that reviewers found more favorable than other places in the area. The gated community aspect was seen as positive, enhancing the sense of security. Additionally, some reviewers found the transition from independent living to assisted living within the same community to be a beneficial option.

Brookdale Charlotte East's attention to its residents, even after they've moved in, was appreciated by some, as their readiness to address concerns and questions didn't go unnoticed. Additionally, the staff's friendly and professional approach, combined with their helpfulness, won them some accolades too. Several residents were especially satisfied with the social environment and stated that a wide variety of activities were available. They found the staff to be understanding, and flexible, which eased some potential move-in difficulties, particularly during the pandemic lockdown. Lastly, the safety precautions put in place at the community were praised by some, reassuring them of their or their loved ones' wellbeing.

AI generated summary of real reviews