Brighton Gardens of Charlotte is an assisted-living community equipped to manage a wide spectrum of health needs. The team can support residents who wander during the day or night, those at risk of elopement, and individuals with combative or other behavioral concerns, including moderate dementia. Clinical capabilities cover wound care, oxygen management, special diets, diabetes care on oral medications, injections, or sliding-scale insulin, and care for residents under 60.

Care delivery is reinforced by licensed nurses on staff, a nurse on call around the clock, and background-checked caregivers. An activity director coordinates daily programming, while door alarms, fenced outdoor areas, and WanderGuard systems add layers of security. Residents have access to on-site podiatry, pull-cord alerts, and personal emergency response systems. Staff provide full assistance with bathing, eating, dressing, and toileting, and can handle mobility needs ranging from standby supervision with a walker to two-person or Hoyer-lift transfers for bed-bound residents.

Accommodation options vary, and not every apartment includes every feature. Some units offer a private bathroom, a kitchenette, independent temperature controls, cable service, and the opportunity for residents to paint or decorate their rooms to suit personal preferences.

Meals follow a set menu, with snacks available throughout the day and the ability to modify diets for medical or personal reasons. Staff coordinate with clinical teams to ensure consistency between prescribed nutrition plans and what is served in the dining room.

Residents can take advantage of on-site parking, outside smoking areas, and wheelchair-accessible common spaces. Pets are allowed, and there is a barber and beauty shop, a movie room, a wellness center, internet access, communal gardens, on-site religious services, scheduled transportation, and proximity to public transit. It’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received a mixed array of feedback from residents and their families, with many expressing satisfaction with the attentive and caring staff. Numerous reviewers have highlighted that the staff treat residents like family, providing thorough updates and engaging communication to keep family members informed from a distance. The community has been appreciated for its hospitable environment, dedicated assisted living, and friendly atmosphere, with some reviewers noting that it accommodates complex health needs well. Additionally, some have noted that the staff’s professionalism and willingness to go the extra mile have made a significant positive impact.

However, there are several concerns raised by reviewers about certain aspects of the facility. A few reviews have mentioned challenges with staffing levels, communication inconsistencies, and issues regarding meal service quality, particularly related to changes during the COVID-19 pandemic. Another point mentioned is the difficulty with some on-demand services and concerns over theft. Despite these issues, several reviewers acknowledge improvements and changes being implemented by the management to address these challenges. The community is recommended for those who are more independent or have a support network within the residence, given some limitations in care capacity.

The physical amenities, such as the pleasant common areas and clean facilities, have been favorably received, with residents appreciating the nice community environment, convenient location, and the range of activities available. The commitment to ensuring resident and family satisfaction is evident, with many expressing that despite higher costs or past challenges, the care and security provided to their loved ones make it worthwhile. This community remains a viable option for those seeking a supportive living environment, with the recognition that continued improvement might be beneficial.

AI generated summary of real reviews