Brighton Gardens of Charlotte offers specialized care types designed to support residents' needs, including assisted living and memory care. The facility provides robust medical support for various conditions, including wandering behaviors, elopement, and behavioral issues. For residents requiring additional monitoring, the staff is equipped to handle a range of medical needs, from wound care to specialized diets, with RN/LPN staff available around the clock and a nurse on call 24 hours a day. The facility is particularly attentive to the needs of those with moderate dementia conditions, ensuring a secure environment with features like door alarms and a wander guard system.

Brighton Gardens of Charlotte is dedicated to providing comprehensive care through various support services. For residents needing assistance with daily activities, the facility offers full assistance for bathing, eating, dressing, and toileting. The staff can accommodate a range of mobility needs, including assistance with walkers, wheelchairs, and Hoyer lifts. Furthermore, on-site medical services like podiatry ensure residents receive additional healthcare support without the need to leave the facility.

Residents at Brighton Gardens of Charlotte can enjoy comfortable accommodations, which may include features such as private bathrooms, kitchenettes, and individual climate controls. While some rooms allow for personal customization in decor, not all accommodations possess every feature. The facility offers a set menu with food modifications to address dietary needs and provides snacks throughout the day to ensure residents have access to nutrition that meets their preferences.

In addition to thoughtful accommodations, Brighton Gardens of Charlotte provides various amenities and services aimed at enhancing residents' quality of life. These include on-site religious services, communal gardens, and internet access, as well as a movie room and wellness center for recreational and health-focused activities. The community is wheelchair accessible, provides resident parking, and allows smoking outside. A barber and beauty shop is available for personal grooming. Given that pets are allowed, it's a good idea to check with the community during your visit to see if your pet will be permitted in the facility. Additionally, the location offers easy access to public transportation and transportation services for off-site needs.

Residents and their families say:

This community has received a mixed array of feedback from residents and their families, with many expressing satisfaction with the attentive and caring staff. Numerous reviewers have highlighted that the staff treat residents like family, providing thorough updates and engaging communication to keep family members informed from a distance. The community has been appreciated for its hospitable environment, dedicated assisted living, and friendly atmosphere, with some reviewers noting that it accommodates complex health needs well. Additionally, some have noted that the staff’s professionalism and willingness to go the extra mile have made a significant positive impact.

However, there are several concerns raised by reviewers about certain aspects of the facility. A few reviews have mentioned challenges with staffing levels, communication inconsistencies, and issues regarding meal service quality, particularly related to changes during the COVID-19 pandemic. Another point mentioned is the difficulty with some on-demand services and concerns over theft. Despite these issues, several reviewers acknowledge improvements and changes being implemented by the management to address these challenges. The community is recommended for those who are more independent or have a support network within the residence, given some limitations in care capacity.

The physical amenities, such as the pleasant common areas and clean facilities, have been favorably received, with residents appreciating the nice community environment, convenient location, and the range of activities available. The commitment to ensuring resident and family satisfaction is evident, with many expressing that despite higher costs or past challenges, the care and security provided to their loved ones make it worthwhile. This community remains a viable option for those seeking a supportive living environment, with the recognition that continued improvement might be beneficial.

AI generated summary of real reviews