Brookdale Burlington Memory Care in Burlington, NC, is dedicated exclusively to memory care. The community is secured to promote resident safety and is staffed by team members who focus on the daily needs of individuals living with memory loss. Diabetes management is available, and residents can arrange for respite or short-term stays as needed. A physician oversees care, and a speech therapist is on call to address communication or swallowing concerns.

Residents have access to a full range of on-site clinical services, including incontinence care, ambulatory support, hospice coordination, medication management, and therapy from occupational, physical, and podiatry professionals. Staff can provide some physical assistance with bathing, eating, dressing, and toileting, and will offer standby or supervisory help with transfers. The community’s secured design adds an extra layer of oversight for those who may be at risk of wandering.

Apartments vary in layout and proximity to outdoor areas, and not every residence includes the same features. Residents can step outside to maintained green spaces, but availability differs by unit. Guests are welcome to join loved ones for meals, and the culinary team prepares menus that include low- or no-sodium and no-sugar options. All-day dining allows residents to eat on their own schedule, and three meals are provided daily.

Dining rooms are designed for easy navigation, and staff are available to cue or assist as needed. Meal plans focus on consistency and familiarity, important elements for people with memory loss. Special diets are accommodated when ordered by a physician, and the kitchen can adjust textures or portion sizes to match therapeutic guidelines.

Amenities include resident parking, internet access in common areas, and transportation for medical appointments or errands. The landscaped courtyard and garden, fireside living room, and other communal spaces provide structured places to socialize or relax, all monitored by the emergency alert system. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

The sentiment towards this community is largely positive among reviewers, with many highlighting the care, cleanliness, and overall environment. Numerous reviews praise the dedication and friendliness of the staff, which ranges from management to housekeeping, noting their crucial role in making families feel comfortable and respected. The community is lauded for its clean facilities, good-sized rooms, appealing menu, and variety of activities designed to cater to residents with varying needs and interests. Additionally, the efforts to create a sense of community through events and family involvement are appreciated, offering a wholesome and engaging environment for both residents and their families.

However, some areas for improvement are also mentioned across reviews. Concerns include inconsistent communication about residents' care, occasional lapses in cleanliness or odors, and the quality and variety of food offered. Some reviewers expressed a wish for more outdoor activities and noted challenges with adjusting to memory care. The size of the facility was a drawback for one reviewer, who preferred a more intimate setting, though this was seen as a personal preference rather than a fault of the community itself. Despite these drawbacks, the community's efforts to provide thorough and kind care are consistently acknowledged, underlining a strong commitment to resident well-being.

In essence, the community receives praise for its warm and professional staff, well-maintained facilities, and broad range of activities and services aimed at enhancing the quality of life for its residents. While there are areas for improvement, particularly in communication and food service, the overall sentiment is one of satisfaction and gratitude from families who have seen their loved ones cared for attentively. This balance of positive aspects with a few noted concerns reflects a community earnest in its mission to provide a secure, engaging, and respectful environment for those in its care.

AI generated summary of real reviews