The Laurels of Summit Ridge in Asheville, NC operates as a skilled nursing home that concentrates on short-term and long-term clinical care. Residents have access to a full Rehabilitation Program that includes goal-oriented physical therapy, focused pulmonary rehabilitation for respiratory conditions, and specialized diabetes management designed to keep glucose levels stable. Short-stay respite care is available for family caregivers who need a temporary break, and the team coordinates closely with attending physicians to maintain continuity of treatment throughout a resident’s stay.

Beyond the primary therapy programs, the facility maintains an around-the-clock nursing staff supported by an emergency call system that links each resident directly to clinical personnel. This setup allows staff to respond quickly to changes in condition, adjust medication schedules, or initiate additional therapy sessions as needed. The emergency call infrastructure, combined with on-site licensed nurses, provides a supervised environment intended to reduce hospital readmissions and promote steady recovery.

Residences at The Laurels of Summit Ridge may feature in-room telephones, cable TV, Wi-Fi, and access to landscaped outdoor areas and gardens, though not every room offers every feature. Housekeeping services handle routine cleaning and linen changes, and select rooms are designated pet friendly for residents who qualify. Indoor common areas include a library and computer lounge where residents can read or go online, and outdoor garden spaces offer additional seating for fresh air and visitation.

Meals are prepared on site, and three daily sittings are standard. Menus accommodate low-sodium requirements, kosher preferences, vegetarian selections, and gluten or allergen-free options when ordered in advance. Nutrition staff monitor portion sizes and carbohydrate counts for residents enrolled in the diabetes care program, and meal times can be coordinated with therapy schedules to avoid conflicts.

Residents can take part in structured clubs and communities, spend time in the activity center, pursue arts and crafts projects, or join supervised social outings arranged by the life-enrichment staff. Participation is voluntary and schedules are posted weekly so residents and families can plan accordingly.

Residents and their families say:

This community is highly regarded for its dedicated and caring staff, with many reviewers praising the nurses, CNAs, and therapy teams for going above and beyond in their care. The facility is consistently described as very clean, and the staff is noted to be friendly and supportive, providing a welcoming environment for residents and visitors. The rehabilitation services, including both physical and occupational therapy, receive high marks for effectiveness, with several families expressing gratitude for the progress made by their loved ones. Many reviewers appreciate the helpfulness and compassion of the team, which has left a positive impression on both short- and long-term residents.

Despite the overall positive experiences reported by many, some concerns are raised, particularly regarding the post-rehabilitation care. One reviewer noted dissatisfaction with the care after the rehabilitation phase, citing an inadequate continuation of the initially positive experience. Another reviewer mentioned issues with staffing levels, leading to delays in addressing basic health needs and communication challenges with the medical staff. Additionally, a few mentions were made of mediocre food quality and a specific incident involving medication handling that was concerning for the involved patient.

Community activities and events receive positive mentions, with residents enjoying activities that bring smiles and engagement. The facility seems to have a strong connection with the local community and frequently hosts events that are well-received. Nonetheless, it appears that while the rehabilitation services are particularly well-managed and effective, improvements in certain areas, particularly in post-rehabilitation processes and staffing, could enhance the overall resident experience.

AI generated summary of real reviews