The Laurels Of Greentree Ridge in Asheville, North Carolina, operates as a skilled nursing facility offering 24-hour licensed nursing oversight, daily monitoring by medical professionals, and an on-site rehabilitation staff. Residents who need short-term respite stays can be admitted for round-the-clock supervision and support, while long-term residents have consistent access to physical therapy aimed at restoring mobility and daily functioning. A dedicated pulmonary rehabilitation program is available for individuals recovering from respiratory illness or surgery, and a broader rehabilitation program addresses orthopedic, cardiac, and neurological conditions. All care plans are established after a thorough assessment and are adjusted as progress is measured.

Beyond the specific therapy programs, the care team manages medications, wound healing, IV treatments, and pain control, coordinating closely with each resident’s primary physician. Licensed nurses are present at all times to respond to changes in condition and provide scheduled treatments, and certified nursing assistants assist with personal care activities such as bathing, dressing, and transferring. Discharge planning begins early for short-stay residents, with therapists, social workers, and nursing staff collaborating to arrange home equipment, follow-up appointments, and community services to smooth the transition out of the facility.

Private and semi-private rooms are available, and residents may request pet-friendly accommodations when space permits. Select rooms feature cable TV, in-room telephones, and Wi-Fi access; others may share these services in common areas. Housekeeping is performed regularly, and maintenance staff handle routine repairs. Outdoor areas include walking paths and gardens where residents can sit or visit with guests, and an indoor library and computer lounge offers quiet space for reading or internet use. Because room layouts vary, not every accommodation includes all of these features, so it is best to confirm specific availability during a tour.

Daily meals are prepared on-site, and menus are reviewed by a registered dietitian to make sure nutritional targets and physician-ordered restrictions are met. Residents typically dine in a communal setting, but tray service to the room is arranged for those who need it. Pureed, mechanical-soft, and fortified diets can be provided, and snacks are available between meals to support blood-sugar management and weight maintenance.

Recreational services include an activity center where scheduled events such as arts and crafts sessions, social outings, and resident-run clubs take place. Community staff encourage participation to help maintain cognition, mobility, and social engagement, and transportation for group excursions is coordinated by the facility.

Residents and their families say:

The reviews from residents and their families regarding this community are predominantly positive, highlighting the excellent care and support provided by the staff. Many reviewers praised the attentiveness, professionalism, and compassion of the nursing team, therapists, and administrative staff. The facility's great efforts in maintaining cleanliness and safety, especially notable during the COVID-19 pandemic, have been commended, along with the proactive communication and responsiveness to families' and residents' needs. The rehab therapists received specific mention for their great work, and the overall environment of the facility was described as clean, modern, welcoming, and not institutional. The community’s commitment to ensuring comfortable, dignified care and providing a supportive atmosphere for recovery and long-term care has been acknowledged and appreciated by many reviewers. Additionally, the food quality was mentioned positively in contrast to more typical expectations of facility-provided meals.

On the negative side, the most consistent criticism across reviews is related to the quality of the food, with the concern that it is controlled by the corporate office, suggesting room for improvement in this area. Also, one review pointed out a drop in the facility’s rating at one point, reflecting challenges that seemed to be addressed with changes in management, indicating efforts towards improvement and responsiveness to issues. Despite these criticisms, the overwhelming majority of comments reflect satisfaction with the care provided and a strong sense of trust in the staff and the services offered by this community. The facility's ability to maintain high levels of care and support, even in challenging times, stands out as a strong testament to its quality and commitment to its residents.

AI generated summary of real reviews