Harmony at Reynolds Mountain provides three levels of residential care: Assisted Living, Independent Living, and Memory Care. Residents with mild dementia can remain on campus while receiving individualized cognitive support, and medical oversight accommodates oxygen use, special diets, adults under 60, and diabetes management for both oral medications and insulin injections.

Clinical services are reinforced by licensed nurses on staff, routine background checks for all employees, and an activity director who plans daily programming. Apartments are equipped with pull cords linked to staff, door alarms help protect residents who may wander, and personal emergency response systems add an extra safety layer. Full assistance is available with bathing, dressing, and toileting, while eating support is provided through standby supervision. Transfer help ranges from simple standby to one-person physical assistance, with staff trained to handle walkers and wheelchairs. On-site podiatry visits reduce the need for off-campus appointments.

Accommodation options vary; some apartments include a kitchenette and independent temperature controls, while others are more compact. Housekeeping and scheduled laundry services are standard, but the exact feature mix differs by unit type. Independent Living residents can expect regular housekeeping plus an optional monthly meal plan designed to support a more autonomous lifestyle.

Dining offers both set menus and on-order selections and can be modified for calorie control, diabetic needs, vegetarian preferences, or texture changes such as mechanical-chopped, puréed, or thickened-liquid meals. Registered dietitians monitor nutritional plans to align with each resident’s medical directives.

Residents have access to on-site parking, a barber and beauty shop, an exercise room, a movie room, a wellness center, and scheduled transportation for errands and medical appointments.

Residents and their families say:

This community offers a mix of independent living, assisted living, and memory care options, reflecting a diverse range of resident needs. Positive reviews highlight the welcoming and familial atmosphere created by the staff and residents, as well as the well-kept and beautiful accommodations. Reviewers also commend the activities provided, which include exercise classes, social events, and communal celebrations that cater to varying resident interests and abilities. Residents appreciate the opportunities for social interaction and the encouragement from the staff to organize their own activities.

Several reviews express satisfaction with the staff's attentiveness and responsiveness, particularly during emergencies, such as natural disasters, where the community has effectively met resident needs by providing essentials and support. Many residents and families value the caring environment and believe the staff genuinely goes above and beyond to provide a positive living experience. The presence of a dedicated dining service team has also been widely appreciated, and for some, the food and dining services were praised, although opinions on food quality are mixed.

Conversely, some negative aspects were consistently mentioned, such as communication issues with staff and management, perceived understaffing, and concerns about the quality of the food, which is seen as inconsistent. Maintenance issues, like delayed repairs and unmet resident requests, have been voiced as well. The high turnover rate among staff and rising costs have also been pointed out as areas that need improvement. Some reviews note a lack of diverse activities and support for those in need, particularly during the pandemic, while logistical challenges, like the limited ease of movement within the facility, are also mentioned. Overall, while the community has much to offer, there are areas that need attention to improve the experience for residents and their families.

AI generated summary of real reviews