Brookdale Asheville Walden Ridge specializes in providing memory care for individuals with moderate dementia conditions. The facility is equipped with skilled nursing staff, including RNs and LPNs, available around the clock to ensure that residents receive comprehensive medical care. A 24-hour nurse is present on-site, and security personnel are also available around the clock to maintain safety and provide support. Residents who may have psychiatric issues are accepted, and the facility offers a full range of assistance with daily living activities, including bathing, eating, dressing, and toileting. The available transfer services cater to those using walkers, wheelchairs, or needing standby supervision, all aimed at enhancing the quality of life for residents while ensuring their safety and comfort.

In addition to focused medical care, Brookdale Asheville Walden Ridge offers various supportive features designed to promote well-being. Each resident can expect access to personal assistance suited to their needs. The facility provides accommodations that include housekeeping to maintain cleanliness and private bathrooms for personal privacy. While not all accommodations feature independent temperature controls or kitchenettes, these amenities contribute to a homelike environment. Residents benefit from tailored dietary options in the dining area, including set menus, vegetarian selections, and modified food textures like pureed or mechanical chop for those requiring special dietary management.

The accommodations at Brookdale Asheville Walden Ridge enhance the living experience for residents, featuring private bathrooms and kitchenettes in some units, which allow for personal comfort. Housekeeping services help ensure that living spaces are well-maintained. While not every unit includes the same set of features, these options provide a level of personalization that residents appreciate. The facility also offers a private dining room, allowing residents to enjoy meals in a more intimate setting, along with a menu that caters to various dietary needs, ensuring that each resident can find suitable meal options.

Residents at Brookdale Asheville Walden Ridge can take advantage of several amenities that contribute to an engaging community lifestyle. Emergency response systems are installed in each room for added safety, alongside a library and a game room for leisure activities. The arts and crafts studio provides opportunities for creative expression, while postal services add convenience. The facility features a 24-hour security system, keypad entry for building access, and concierge services to assist residents with their needs. Beautiful communal gardens are available for relaxation, along with internet access for connectivity, and a barber/beauty shop for personal grooming. There is resident parking for added convenience. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received a mix of feedback that spans both positive and negative aspects of the care and environment provided to its residents. On the positive side, many reviewers have lauded the facility for its engaging activities, including game nights, open-air areas for enjoying the outdoors, and amenities such as barbecue grills for cookouts. The grounds and facility have consistently been described as well-kept, clean, and up to standards, making it a unique and comfortable environment for residents. The staff has been highlighted for their kindness, care, and the supportive atmosphere they create for both residents and their families, making them feel loved and supported. The personal attention and efforts of the staff to keep residents involved in activities and the community have been appreciated, along with the well-prepared, varied menus for meals. Additionally, the professional manner in which staff members introduce families to the amenities and care options available at the facility was noted as impressive by several visitors.

Conversely, there are concerns regarding staff responsiveness and availability, with reports of high staff turnover affecting the consistency of care and housekeeping. Some families experienced difficulties in getting essential personal hygiene care for their loved ones and noted a lack of follow-through on agreed changes to improve health concerns. The cleanliness of the facility in certain areas has been called into question, alongside the management of laundry which sometimes resulted in residents' clothes being misplaced. Concerns were also raised about the additional costs for care services not being communicated effectively upfront. Moreover, there were mentions of the facility appearing understaffed, affecting the timeliness of assistance and access for visitors.

The community stands out for its focused memory care services and has been noted as a preferable choice in the area for such care, despite the highlighted concerns. The extensive feedback mentions the warm and friendly staff, variety of activities aimed at resident engagement, and the thoughtful layout of the facility. However, issues related to staffing, cleanliness, and effective communication about fees suggest areas for improvement. Deciding families are encouraged to consider their specific needs and circumstances, bearing in mind the mixed experiences shared by others.

AI generated summary of real reviews