Brookdale Asheville Walden Ridge is a memory-care community equipped to help residents living with moderate dementia. The team can manage diabetes, coordinate speech therapy, and accommodate respite or short-term stays, giving families flexibility when they need temporary support. Every care plan is tailored, with the goal of maintaining each resident’s safety and daily health needs while respecting personal routines.

Care delivery is reinforced by a registered nurse or licensed practical nurse on staff and a nurse on site around the clock. The community accepts residents with psychiatric conditions and maintains 24-hour security staff. Residents who need full assistance with bathing, dressing, eating, or toileting receive hands-on help, and staff can support transfers involving walkers, wheelchairs, or simple standby supervision.

Apartments are designed with practical features that may include a private bathroom, kitchenette, individual climate controls, and regular housekeeping, though not every unit offers every feature. Residents choose a layout that fits their preferences and budget while still benefiting from an emergency response system integrated throughout the building.

Dining follows a set menu with options for diet modifications such as mechanical-chopped, puréed, or thickened-liquid meals, and vegetarian selections are available. A private dining room can be reserved for family events, and staff monitor nutritional intake to ensure each resident’s care plan is upheld.

Residents have access to on-site parking, a barber and beauty shop, internet service, communal gardens, a library, a game room, and an arts and crafts studio. Each apartment features an emergency response system, and the building is protected by a 24-hour security system with keypad entry. Postal services and a concierge desk round out the convenience services offered at the community.

Residents and their families say:

This community has received a mix of feedback that spans both positive and negative aspects of the care and environment provided to its residents. On the positive side, many reviewers have lauded the facility for its engaging activities, including game nights, open-air areas for enjoying the outdoors, and amenities such as barbecue grills for cookouts. The grounds and facility have consistently been described as well-kept, clean, and up to standards, making it a unique and comfortable environment for residents. The staff has been highlighted for their kindness, care, and the supportive atmosphere they create for both residents and their families, making them feel loved and supported. The personal attention and efforts of the staff to keep residents involved in activities and the community have been appreciated, along with the well-prepared, varied menus for meals. Additionally, the professional manner in which staff members introduce families to the amenities and care options available at the facility was noted as impressive by several visitors.

Conversely, there are concerns regarding staff responsiveness and availability, with reports of high staff turnover affecting the consistency of care and housekeeping. Some families experienced difficulties in getting essential personal hygiene care for their loved ones and noted a lack of follow-through on agreed changes to improve health concerns. The cleanliness of the facility in certain areas has been called into question, alongside the management of laundry which sometimes resulted in residents' clothes being misplaced. Concerns were also raised about the additional costs for care services not being communicated effectively upfront. Moreover, there were mentions of the facility appearing understaffed, affecting the timeliness of assistance and access for visitors.

The community stands out for its focused memory care services and has been noted as a preferable choice in the area for such care, despite the highlighted concerns. The extensive feedback mentions the warm and friendly staff, variety of activities aimed at resident engagement, and the thoughtful layout of the facility. However, issues related to staffing, cleanliness, and effective communication about fees suggest areas for improvement. Deciding families are encouraged to consider their specific needs and circumstances, bearing in mind the mixed experiences shared by others.

AI generated summary of real reviews