Amber Court of Westbury in Westbury, NY, offers a comprehensive range of care options tailored to meet the diverse needs of its residents. The facility provides assisted living and specialized memory care, with medical support available for various conditions including wandering, elopement, and behavioral issues. Their staff includes registered nurses and licensed practical nurses, with 24-hour medical support on call. This facility is equipped to handle advanced dementia conditions and offers care for diabetics on oral medications or injections, as well as support for wound care and special dietary needs.

In addition to basic care, Amber Court of Westbury has robust safety and staffing measures in place. The facility features night shifts that are either awake or asleep, just like a dedicated activity director to enhance resident engagement. Security is a priority, with 24-hour staff presence, fenced areas, and numerous alarm systems to prevent wandering. They provide assistance with daily activities such as bathing, dressing, and toileting. Transfers can involve a range of services, from standby assistance to one-person transfers, ensuring that residents receive the support they need based on their individual circumstances.

The accommodations at Amber Court of Westbury are designed for comfort and privacy. Not all units include all features, but the facility offers options such as independent temperature controls, kitchenettes, private bathrooms, furnishings, and cable access. This variety allows residents to select accommodations that best suit their preferences and requirements. The dining experience is equally accommodating, offering on-order food options as well as set menus. Dietary restrictions and modifications are managed effectively, and snacks are always available to cater to residents' needs.

Residents also benefit from a range of amenities and services that enhance their quality of life at Amber Court of Westbury. Communal gardens provide a space for relaxation and social interaction, while an on-site barber and beauty shop make it convenient for residents to maintain their personal grooming. The facility is wheelchair accessible and features high-speed internet access, a movie room, and a wellness center to promote physical health and well-being. It's a good idea to check with the community during your visit to see if your pet will be allowed. These amenities contribute to a supportive and engaging environment that fosters a sense of community for all residents.

Residents and their families say:

This community has received a mix of positive and critical feedback from individuals sharing their experiences regarding their loved ones residing here. A significant number of reviewers have praised the cleanliness of the facility, noting its fresh smell and overall upkeep. The staff's friendliness and responsiveness were highlighted positively, with many appreciating how quickly they accommodate residents' needs and answer family inquiries. The community's dedication to engaging residents in activities and effectively integrating new residents through these programs was another point of commendation. The beautiful outdoor grounds, a variety of available services including physical therapy, salon services, and the effort to pair residents based on personalities, especially during meals, were aspects that many found to be commendable.

However, there were some concerns raised that are worth noting. One repeated criticism pertains to the dining options, with some reviewers pointing out limited choices and dissatisfaction with the taste. Another notable issue was regarding the management of personal items and cleanliness concerns, such as uncleaned spills and the occasional neglect in room maintenance. The community has been described as crowded by some, with shared bathrooms being a point of contention for those considering the facility for their loved ones. It's also important to mention that some reviewers felt that while the community was suitable for very frail seniors, it might not be the best fit for more active seniors, with one reviewer specifically mentioning that the community offered more than their loved one needed.

In summary, while this community is appreciated for its clean environment, engaging activities, and responsive staff, prospective residents and their families should consider their specific needs, especially concerning dining preferences and level of activity when evaluating if it's the right fit. The value compared to other facilities and the provision of necessary care were positively highlighted, making it a potentially good option for those seeking a caring and attentive environment for their loved ones.

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