Eden Heights of West Seneca offers specialized assisted living services tailored to meet the needs of residents requiring various levels of medical support. The facility is equipped to handle a wide range of medical conditions, including wander management, elopement risks, and behavioral issues. Medical support is available around the clock with skilled nursing staff, including RN and LPN presence, ensuring that residents receive appropriate care. The facility is designed to support advanced dementia conditions and provides comprehensive assistance with activities of daily living, including bathing, dressing, toileting, and eating. Additional services such as wound care, oxygen management, and specialized diet plans cater to individuals with specific health requirements, including those under 60 years old and diabetics.

In addition to medical care, Eden Heights of West Seneca offers a robust set of features designed to enhance residents' comfort and safety. The facility employs a 24-hour awake night shift and Wander Guard systems to protect residents prone to wandering. Staff is readily available and can respond to alerts via pull cord systems. Various transfer services, including assistance with walker's and wheelchair transfers, accommodate mobility challenges. The on-site podiatrist and other health services ensure comprehensive care, allowing residents to receive the attention they need within the community.

The accommodations at Eden Heights provide a comfortable living environment, with options for residents to personalize their space through painting and decorating. Rooms are furnished and equipped with private bathrooms and cable access, although not all accommodations feature the same amenities. This flexibility allows individuals to select the space that best suits their needs while enjoying a welcoming atmosphere. Dining at the facility emphasizes nutritional management, offering on-order meals as well as available snacks, all tailored to meet dietary restrictions when necessary.

Beyond accommodations and dining, Eden Heights provides numerous amenities and services to enhance residents' overall well-being. Residents can access occupational and physical therapy, on-site religious services, and communal gardens. There are parking options available for residents as well as a barber/beauty shop on-site. The facility is wheelchair accessible and allows smoking in designated outdoor areas. With internet access, a wellness center, and transportation services nearby, Eden Heights ensures that residents remain connected to the community. Pets are allowed, so it's a good idea to check with the community during your visit to see if your pet will be allowed. Additionally, the facility's proximity to public transportation offers greater mobility for residents.

Residents and their families say:

Eden Heights of West Seneca wins praises from numerous reviewers for its cleanliness, cooperative staff, and a variety of activities and programs for residents to engage in. Several reviewers mentioned that the facility was very clean and the layout was thoughtfully designed, featuring areas for private family gatherings, an exercise area, two courtyards, a game room, and a TV room. The staff were praised for their compassionate nature as they were described as courteous, kind, and very helpful. The staff's proactive communication with the residents' families was also highlighted.

Residents of Eden Heights of West Seneca were pleased with the facility's services, including correct medication delivery, daily meals, and regular cleaning. They appreciated the varied and tasty meals as well as options to choose from the menu. A lot of reviewers also mentioned the multitude of activities available, such as puzzles, card games, scheduled events, field trips, and bingo. Room service was highlighted as a positive aspect with various choices including private and semi-private rooms available to residents.

The facility received considerable appreciation for its caring and supportive environment, with many describing the staff as 'family'. The efficiency in addressing the residents' needs and maintaining a warm atmosphere was recognized. Eden Heights was also admired for its prompt service, with several reviewers mentioning getting what they requested within the same day. Its affordability and transparent payment methods were recognized by a few as well. Furthermore, the community received remarkable recognition for keeping the residents safe, happy, and well-cared-for, signaling it as highly-recommended living community. It was also commended for successfully remaining Covid-19 free while ensuring that residents remained engaged and active.

AI generated summary of real reviews