The Franciscan Villa in Syracuse offers three levels of residency—Assisted Living, Independent Living, and a dedicated Memory Care program. Licensed nurses are on-site around the clock to handle medication administration, health monitoring, and coordination with physicians. Residents in Memory Care benefit from secured areas and staff trained in dementia support to help reduce confusion and wandering. Those in Assisted Living receive help with activities of daily living such as bathing, dressing, and mobility, while Independent Living residents can request clinical attention as their needs change without moving to another building.

Beyond direct medical oversight, the community arranges on-site physical, occupational, and speech therapy through outside providers, along with regular wellness assessments to adjust care plans. Scheduled transportation to medical appointments is available, and staff track follow-up recommendations so residents stay compliant with physician orders. An emergency call system is integrated throughout the campus, and care staff respond at all hours. Social and cognitive programming is structured to align with each care level, ensuring residents remain engaged while still prioritizing safety.

Accommodations range from studio apartments to larger one-bedroom and two-bedroom layouts, each equipped with basic kitchenettes, individual climate control, and accessible bathrooms. Emergency pull cords or pendants come standard, and weekly housekeeping and laundry services are provided. Some units add features such as private patios or additional storage, but not every apartment includes all these options, so prospective residents should verify specific details during a tour.

The dining program serves three meals daily in a central dining room, with menu choices designed by a dietitian to meet varied nutritional needs, including low-sodium, diabetic, and texture-modified options. Table service is provided, and staff are available to assist residents who need help cutting food or maintaining hydration. A continental breakfast bar and snack stations stay open between meals, and family members can reserve private space for gatherings when advance notice is given.