Sunrise of Staten Island provides a variety of care types tailored to meet the needs of its residents, including assisted living, memory care, and senior living. The facility is equipped to offer medical support for various conditions, such as wandering behavior and elopement, ensuring that residents with advanced dementia conditions receive the appropriate care. They also have specialized services for wound care, dietary restrictions, and diabetic management, catering to both oral medication and injection needs. With a team that includes registered nurses and licensed practical nurses onsite, supported by a 24-hour nurse on call, Sunrise of Staten Island is committed to providing comprehensive medical support and monitoring for all residents, including those under 60 years old.

In addition to these care types, the facility facilitates a range of personal care services, such as assistance with bathing, dressing, and toileting. They offer multiple transfer services for residents with mobility challenges, including accommodations for walkers and wheelchairs and various levels of assistance depending on individual needs. The staff is trained to maintain the safety and security of the residents, featuring systems such as a Wandering Guard and Pull Cord alerts to ensure immediate response and support at any time.

The accommodations at Sunrise of Staten Island include furnished units with private bathrooms, kitchenettes, and independent temperature controls, allowing for personal comfort and a sense of independence. Housekeeping services contribute to a clean living environment, and residents have the option to customize their living space by painting or decorating their rooms. However, it’s important to note that not all accommodations come equipped with every available feature, and potential residents should explore their options during initial visits. The dining services are designed to be flexible, offering snacks and food on order, allowing residents to enjoy meals that cater to their individual preferences and dietary needs.

The community also offers a variety of amenities and services that enhance the overall living experience. Residents can enjoy communal gardens, a library, and an exercise room, promoting both relaxation and physical activity. On-site religious services are available, and there is a barber and beauty shop for personal grooming. Additional amenities include a wellness center, movie room, and internet access, ensuring that residents have access to entertainment and essential services. Pets are allowed, which can greatly enhance the quality of life for animal lovers, but it's a good idea to check with the community during your visit to see if your pet will be allowed. With accessible transportation and parking options, residents at Sunrise of Staten Island have the freedom to explore their surroundings and remain connected to the larger community.

Residents and their families say:

This community has received a wide range of feedback regarding its services and environment. Several reviewers have expressed their satisfaction with the community, noting the caring and professional staff who work hard to ensure the residents are content and well-cared for. Many residents and their families appreciate the facility's cleanliness, modernity, and the array of activities designed to keep everyone engaged. Reviewers have highlighted the welcoming and supportive atmosphere, which provides peace of mind for families. Some have also noted the community’s willingness to accommodate special dietary needs and provide an extensive and varied menu.

Conversely, there have been some concerns raised, particularly about communication issues and the behavior of a few staff members. A recurring issue mentioned in multiple reviews is the challenge of reaching staff by phone, with some reviewers describing instances where calls went unanswered for extended periods. This has caused distress to family members attempting to reach their loved ones. One reviewer also noted that while certain staff are exemplary, the presence of a few individuals who lack empathy or professionalism has brought the experience down.

Despite these issues, many families still recommend the community, highlighting the majority of the staff who do their best to foster a comforting environment. The efforts made to personalize care and ensure residents feel respected and valued are appreciated, although some believe there is room for improvement in responsiveness and communication. The positive aspects of the facility, including the caring nature of most staff, the range of activities, and the emphasis on cleanliness and safety, remain strong points in favor of selecting this community for loved ones.

AI generated summary of real reviews