Heather Heights, located in Pittsford, NY, provides a range of care options tailored to meet the needs of residents, including assisted living, independent living, and memory care. The facility is equipped to support individuals with various medical needs, such as those experiencing wandering behaviors, elopement risks, and behavioral issues. Highly trained staff, including registered nurses and licensed practical nurses, are available on-site 24 hours a day to provide continuous care and oversight. Heather Heights also accommodates residents with advanced dementia conditions and offers specific medical support for diabetics, wound care, special dietary needs, and other health concerns.

In addition to extensive medical care, Heather Heights offers a range of supportive services to enhance residents' comfort and safety. The facility provides assistance with bathing, eating, dressing, and toileting for those requiring physical support, utilizing transfer services appropriate for individual needs. The presence of a night shift team ensures that residents are monitored around the clock, and additional safety measures, such as a wander guard system and pull cords for immediate staff alerts, are in place. On-site medical services, including podiatry, further contribute to residents' well-being.

Accommodations at Heather Heights include housekeeping services, private bathrooms, and furnished living spaces, allowing residents to feel at home. While not all accommodations have identical features, many units come equipped with independent temperature controls for personal comfort. Residents can also enjoy snacks catered to various dietary needs, including mechanical chop, puree, and thickened liquids, ensuring nutritional preferences are addressed.

The facility offers a range of amenities designed to support residents' lifestyles and enhance their quality of life. Residents can participate in on-site religious services, access a barber or beauty shop, and enjoy an exercise room. Smoking is permitted outside, and connectivity features such as internet access are available throughout the community. For leisure, residents can take advantage of the movie room and the proximity to public transportation. Transportation services are also provided. Pets are allowed, so it's a good idea to check with the community during your visit to see if your pet will be allowed.