Penfield Place in Penfield, NY operates as a skilled nursing facility, offering 24-hour licensed nursing oversight and continuous monitoring for residents who require medical support. The clinical team coordinates physician visits, manages medications, and provides rehabilitative therapies such as physical, occupational, and speech therapy. Specialized services—including wound care, IV therapy, pain management, and post-surgical recovery—are available on site, allowing residents to remain within the facility while receiving complex care.

Additional care features include individualized care plans developed by an interdisciplinary team that may involve physicians, nurses, therapists, and social workers. The facility arranges laboratory and diagnostic work, coordinates transportation to off-site dialysis or specialty appointments, and maintains an infection-control program aligned with state and federal guidelines. Fall-prevention protocols, nutritional monitoring, and discharge planning support are also part of the standard care offering, ensuring continuity when a resident’s condition changes or when they transition home.

Resident accommodations consist of private and semi-private rooms furnished with basic beds, dressers, and bedside tables. Most rooms include a nurse-call system, accessible bathroom fixtures, and cable or phone connections, though not all rooms have every feature. Temperature controls, in-room storage, and access to Wi-Fi are available in many, but not all, units. Beyond the resident rooms, common areas such as lounges, activity rooms, and a therapy gym provide additional space for daily living and rehabilitation.

Dining services are managed by a dietary team that prepares three daily meals plus snacks, with menus designed by a registered dietitian to meet therapeutic and cultural preferences. Residents can receive mechanically altered, pureed, diabetic, or low-sodium diets as ordered by their physicians. Most residents dine in a central dining room where staff assist those who need help with eating, while room-service trays are arranged for individuals whose clinical status requires in-room meals. Not all dining options are available to every resident, as choices may be adjusted to align with individual care plans and medical needs.