Orchard Heights in Orchard Park, NY offers Assisted Living, Independent Living, and Memory Care, allowing residents to transition smoothly between levels of support as needs change. The community accepts residents who wander in the morning or evening, exhibit elopement risk, show combative or other behavioral issues, stay up all night, or require wound care, oxygen management, special diets, or diabetes management (oral medications, injections, or sliding scale). Care teams are trained to serve adults under 60 as well as older adults, and the Memory Care program is equipped to manage advanced dementia.
Clinical oversight is led by RNs and LPNs, with a nurse on-site 24 hours a day and awake staff on every night shift. All employees undergo background checks. Security measures include alarmed doors, wander guards, 24-hour staffing, personal emergency response systems, and in-room pull cords. Podiatry services are provided on site. Staff can give full assistance with bathing, dressing, and toileting, and standby supervision for eating. Residents who use walkers, wheelchairs, or need a one-person transfer receive help accordingly. An activity director coordinates daily programming that fits varying cognitive and physical abilities.
Apartments can include a private bathroom, kitchenette, basic furnishings, independent temperature controls, housekeeping, and scheduled laundry services, though not every unit has every feature. Independent Living residents receive weekly housekeeping and have access to maintenance and scheduled transportation while managing their own day-to-day routines.
Dining is prepared to order, with snacks available throughout the day, a private dining room for family visits, and accommodations for physician-ordered diets, diabetic meal plans, vegetarian preferences, and other modifications. Independent Living residents may select a monthly meal plan that includes a set number of meals in the main dining room while retaining the option to cook in their own kitchenettes.
Residents have access to on-site parking, wheelchair-accessible common areas, a barber and beauty shop, internet connectivity, communal gardens, regular religious services, a library, and special-interest clubs. Scheduled transportation is provided for medical appointments and local errands. Pets are allowed; it's a good idea to check with the community during your visit to see if your pet will be allowed.
