The Chelsea at New City offers a range of care types tailored to meet the varying needs of residents, including assisted living, memory care, and general senior living. The facility is equipped to provide medical support for conditions such as wandering tendencies, elopement risks, and requirements for oxygen or specialized diets. Staff are trained to handle advanced dementia conditions, ensuring that assistance is available for residents under 60 years old as well as those with diabetes, whether on oral medications or injections. The medical support team includes registered nurses and licensed practical nurses, with an RN available on-site and a 24-hour nurse on call to address urgent needs as they arise.

In addition to its comprehensive medical care options, The Chelsea at New City offers extensive personal assistance services. This includes help with bathing, eating, dressing, and toileting, with varying levels of support based on individual resident needs. Transfer services accommodate the diverse mobility requirements of the residents, with options such as support for walkers and wheelchairs, along with standby supervision or assistance with single-person transfers. The facility employs safety measures like pull cord alerts and personal emergency response systems to ensure that help is readily available when needed.

Accommodation options feature private bathrooms, furnished rooms, and kitchenettes, with residents having the ability to personalize their space to some extent, subject to community guidelines. Independent temperature controls and cable access contribute to a comfortable living environment, though it is important to note that not all accommodations are equipped with every feature. For those in independent living, medication management monitoring is provided to ensure residents stay on track with their healthcare needs, allowing for tailored evaluations and support.

Amenities at The Chelsea at New City enhance the overall living experience for residents. They include resident parking, pet-friendly options, and convenient access to an exercise room, barber/beauty shop, and a wellness center. The facility also provides recreational spaces such as a movie room and communal gardens, and offers transportation services close to public transportation. Residents can participate in on-site religious services and enjoy the option of outside smoking. It's a good idea to check with the community during your visit to see if your pet will be allowed.